Cooper Mclaughlin
Box Elder,SD
Summary
Results-driven Juvenile Corrections Agent with expertise in case management and team collaboration. Skilled in crisis intervention and conflict resolution, consistently delivering tailored support to enhance rehabilitation efforts and improve client outcomes.
Overview
15
15
years of professional experience
5
5
Certifications
Work History
Juvenile Corrections Agent
Department of Corrections
Rapid City, South Dakota
09.2023 - Current
- Coordinated daily activities and schedules to enhance routine and structure for incarcerated individuals.
- Assisted in crisis intervention and conflict resolution to foster safer environments for juveniles and families.
- Collaborated with multidisciplinary teams to support rehabilitation efforts.
- Developed personalized plans to address clients' specific needs and goals, promoting individual rehabilitation and progress.
- Participated in ongoing training programs related to job duties or responsibilities.
- Developed customer relationships and ensured satisfaction with services.
- Attended team meetings regularly to discuss updates on products, services and policies changes.
Farmer's Helper
McDonnell Farms
Wall, South Dakota
09.2010 - 08.2023
- Operated tractors and machinery for land preparation and crop transport, contributing to efficient farming operations.
- Operated and maintained farm machinery and equipment, following safety protocols.
- Maintained farm equipment to optimize performance and enhance safety standards.
- Performed routine maintenance and repairs on farm structures, such as fences and barns.
- Assisted with loading and unloading harvested crops and supplies from vehicles.
- Collaborated with team members to streamline farm operations and improve workflow efficiency.
- Kept detailed records of crop production, livestock health, and equipment maintenance.
Internship Student
Children's Home Society
Rapid City, South Dakota
01.2023 - 05.2023
- Engaged families by providing tailored information about resources and services to meet their needs.
- Supported case management by documenting client interactions and progress notes.
- Coordinated community outreach services for children and families, improving access to vital support.
- Supported planning and execution of conferences, seminars, and workshops to enhance community engagement.
- Learned about generational trauma and how it affects foster children.
- Collaborated effectively with team members and managed individual tasks.
- Shadowed staff and learned advanced work.
Education
High School Diploma -
Wall High School
Wall, SD05-2019
Bachelor of Arts - Social Work
Chadron State College
Chadron, NESkills
- Crisis intervention
- Conflict resolution
- Customer relationship management
- Rehabilitation planning
- Documentation procedures
- Team collaboration
- Case management
- Positive attitude
- Goal-oriented mindset
- Professional networking
Certification
CPR Certified
Timeline
Juvenile Corrections Agent
Department of Corrections
09.2023 - Current
Internship Student
Children's Home Society
01.2023 - 05.2023
Farmer's Helper
McDonnell Farms
09.2010 - 08.2023
High School Diploma -
Wall High School
Bachelor of Arts - Social Work
Chadron State College