Cooper Thompson
Lubbock,TX
Summary
Driven worker successful at merchandising products and attracting loyal customers through personalized service. Understands customer needs and customizes sales approaches. Friendly and upbeat individual familiar with customer service practices and sales principles.
Overview
2
2
years of professional experience
Work History
Floor Associate
Burk Ace Hardware
San Antonio, TX
01.2023 - 08.2023
- Greeted customers and answered their questions about product availability, prices, and use.
- Assisted customers with locating merchandise in the store.
- Maintained high standards of customer service during all interactions.
- Stocked shelves with merchandise according to company guidelines.
- Organized displays to attract customers and promote sales.
- Processed payments for purchases using cash registers or point-of-sale systems.
- Monitored store traffic and responded promptly to customer inquiries and complaints.
Golf Shop Attendant
Sonterra Country Club
San Antonio, TX
01.2022 - 12.2022
- Maintained the appearance of the shop by arranging merchandise in an organized manner.
- Greeted customers upon arrival and assisted with selecting golf clubs, balls, apparel, and other accessories.
- Ensured that all safety protocols were followed while operating golf carts for customers.
- Performed regular maintenance checks on equipment such as golf bags and carts prior to renting them out to customers.
- Organized tournaments for groups of players at the course's discretion.
Education
Some College (No Degree) - Finance
Texas Tech University
Lubbock, TXSkills
- Customer Engagement
- Quality-Conscious
- Excellent Work Ethic
- Results-Driven
- Deadline Management
- Member Assistance
- Time Management
- POS Systems
Timeline
Floor Associate
Burk Ace Hardware
01.2023 - 08.2023
Golf Shop Attendant
Sonterra Country Club
01.2022 - 12.2022
Some College (No Degree) - Finance
Texas Tech University
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