Summary
Overview
Work History
Education
Skills
Timeline
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Cooper Verseman

EAST LANSING,Michigan

Summary

Dynamic professional with a proven track record in customer service and property management. At Ace Hardware, I excelled in enhancing customer experiences while efficiently handling cash transactions. I am good at developing positive relationships with customers. I can also be called on to reliably perform miscellaneous acts of manual labor.

Overview

3
3
years of professional experience

Work History

Independent Contractor

06.2025 - 08.2025
  • Conducted property inspections to maintain safety standards and enhance tenant experience.
  • Coordinated with contractors for property improvements, enhancing overall property value.
  • Oversaw property maintenance schedules, ensuring all common areas were well-kept and appealing to potential tenants.
  • Managed maintenance requests with a timely response, ensuring tenant satisfaction and property upkeep.

Sales Associate

Ace Hardware
06.2023 - 08.2025
  • Assisted customers in product selection and provided exceptional service.
  • Maintained knowledge of current promotions and sales to inform customer interactions.
  • Operated point-of-sale system accurately for efficient transaction processing.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Front Desk Clerk

Georgetown Country Club
04.2022 - 08.2022
  • Managed guest check-in and check-out processes efficiently.
  • Resolved guest inquiries and complaints with professionalism and empathy.
  • Assisted in training new front desk staff to uphold service standards.
  • Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.

Education

Bachelor of Arts - Social Studies Education

Michigan State University
East Lansing, MI
05-2029

High School Diploma -

Pioneer High School
Ann Arbor, MI
05-2025

Skills

  • Workload management
  • Customer service
  • Teamwork and collaboration
  • Excellent people skills
  • Generally handy
  • Skilled at manual labor
  • Problem-solving skills
  • Money handling
  • Cash register operation
  • Stocking and receiving

Timeline

Independent Contractor

06.2025 - 08.2025

Sales Associate

Ace Hardware
06.2023 - 08.2025

Front Desk Clerk

Georgetown Country Club
04.2022 - 08.2022

Bachelor of Arts - Social Studies Education

Michigan State University

High School Diploma -

Pioneer High School

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Cooper Verseman