CORA Stephens
KILLEEN,TX
Summary
Dynamic tax preparer with extensive experience at Jackson Hewitt, specializing in complex tax regulations and strategic advisory services. Proven ability to enhance client satisfaction through effective communication and problem-solving skills. Expertise in income tax preparation and compliance, ensuring accuracy and timely submissions while building strong client relationships.
Overview
29
29
years of professional experience
Work History
Tax preparer
Jackson Hewitt
KILLEEN, TX
01.2013 - Current
- Prepared income tax returns for businesses and individuals, ensuring compliance with regulations.
- Addressed complex tax issues and deduction problems to provide effective solutions for clients.
- Advised clients on investment strategies to minimize tax liabilities within legal frameworks.
- Executed e-filing to ensure timely submission of tax returns.
- Calculated sales tax returns and depreciation to enhance accuracy of tax reports.
- Provided payroll services for corporate firms, ensuring accuracy and timeliness.
- Assisted clients with legal issues, resolving tax amendments and establishing payment plans.
- Conducted thorough research on new tax software, selecting the most efficient options for company use.
Transportation Movement Coordinator
HIDDEN VALLEY TRANSPORTATION
Temple, Texas
10.2010 - 01.2012
- Coordinated logistics for residential and commercial moves, facilitating seamless transitions for clients.
- Coordinated transportation schedules to ensure timely delivery of goods.
- Managed customer communications, addressing inquiries and providing timely updates to enhance client satisfaction.
- Scheduled crew assignments to optimize workflow and ensure timely completion of client projects.
- Developed tailored moving plans based on individual client needs and preferences.
- Resolved disputes during the moving process using effective problem-solving skills.
- Collaborated with vendors to secure necessary resources for successful moves.
Traffic Manager
AECOM
, TX
03.2011 - 08.2011
- Provided movement control support for cargo and personnel through U.S. military transportation system.
- Received, validated, and processed all transportation movement requests (TMR) and air movement requests (AMR).
- Coordinated between MCT functions to deliver efficient, timely, and cost-effective customer support.
- Identified and resolved issues in movement operations while recommending solutions to management.
- Collaborated with customers to meet movement objectives, priorities, and schedules.
- Supervised work schedules and coordinated task distribution to enhance operational flow among workers.
- Analyzed work processes and developed performance measurement matrices.
- Compiled and submitted detailed reports on scheduling activities and operational production to inform decision-making.
Consultant
Savatage Solution
, MD
03.2009 - 12.2009
- Provided consultation for logistics contract bidding, focusing on project management, budget oversight, team building, and vendor negotiation.
- Led strategic planning sessions to integrate client goals with project deliverables effectively.
- Completed challenging projects on schedule and within tight budgets, ensuring client satisfaction and project goals were met.
- Maintained professionalism and firmness in project management, fostering strong team dynamics and successful project outcomes.
- Strengthened client relationships through proactive communication and regular feedback sessions.
- Facilitated workshops to improve team collaboration and knowledge sharing.
- Operated in upstream locations with limited communication and logistical support, effectively managing project challenges and maintaining progress.
- Developed detailed reports analyzing client needs and suggesting tailored solutions.
Project Manager
L-3 Communication
Springfield, VA
09.2005 - 09.2008
- Led cross-functional teams in delivering complex communication systems projects.
- Developed comprehensive project plans and schedules to ensure timely delivery.
- Coordinated project timelines and resources across multiple teams to ensure seamless execution.
- Monitored project progress to ensure adherence to quality standards and deadlines.
- Oversaw risk management processes to identify and mitigate potential project issues.
- Implemented process improvements that streamlined workflows and reduced project delays.
- Facilitated team meetings to analyze progress and address challenges proactively.
- Created detailed status reports to inform executive leadership and key stakeholders on project status.
88N Deployment operater
US Army
02.1997 - 10.2005
- Operated heavy machinery across diverse environments to support mission objectives.
- Maintained equipment and tools to ensure operational readiness and safety compliance.
- Coordinated logistics for supplies and personnel, ensuring seamless execution of training exercises and deployments.
- Assisted in planning and executing field operations according to military protocols.
- Trained junior personnel on equipment operation and safety procedures effectively.
- Conducted routine inspections of facilities to identify maintenance needs and hazards.
- Implemented standard operating procedures, streamlining daily operations and improving compliance with safety standards.
- Collaborated with teams to meet operational goals, contributing to mission success during critical deployment scenarios.
Transprortation assitance
Directorate of logistics [DOL]
Fort Hood, Texas
03.2003 - 05.2005
- Promoted high customer satisfaction by resolving issues with knowledgeable, friendly service.
- Exceeded customer expectations through creative problem-solving and effective communication.
- Identified customer needs to improve service delivery and outcomes.
- Applied technical skills to troubleshoot complex problems and implement effective solutions.
- Streamlined processes using software tools to enhance overall performance.
- Collaborated with diverse teams to accomplish project objectives and meet deadlines.
- Managed day-to-day duties efficiently, ensuring accurate completion of tasks.
- Provided support and guidance to colleagues, fostering a collaborative work environment.
Education
Certificate - Project Management
Villanova University
Villanova, PA11-2011
Certificate - Master in six sigma
Villanova University
Villanova, PA06-2011
Bachelor of Science - Business Administration
University of Management & Technology
Arlington, VA01-2010
Certificates - Various Acquisition Studies
Defense Acquisition University
Fort Belvoir, VA09-2008
Associate of Science - Business Administration
American Inter-continental University
Buckhead, GA01-2005
High School Diploma -
Ellison High School
Killeen, TX05-1983
Skills
- Tax return preparation
- Tax return compliance
- Individual tax returns
- Income tax preparation
- Sales tax e-filing
- Tax advisory services
- Tax law expertise
- Document preparation
- Attention to detail
- Time management
- Client relationship management
- Effective communication
- Team collaboration
- Problem solving
- Customer service
Timeline
Tax preparer
Jackson Hewitt
01.2013 - Current
Traffic Manager
AECOM
03.2011 - 08.2011
Transportation Movement Coordinator
HIDDEN VALLEY TRANSPORTATION
10.2010 - 01.2012
Consultant
Savatage Solution
03.2009 - 12.2009
Project Manager
L-3 Communication
09.2005 - 09.2008
Transprortation assitance
Directorate of logistics [DOL]
03.2003 - 05.2005
88N Deployment operater
US Army
02.1997 - 10.2005
Certificate - Project Management
Villanova University
Certificate - Master in six sigma
Villanova University
Bachelor of Science - Business Administration
University of Management & Technology
Certificates - Various Acquisition Studies
Defense Acquisition University
Associate of Science - Business Administration
American Inter-continental University
High School Diploma -
Ellison High School