Cora Dockery
Lake Shasta,CA
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
16
16
years of professional experience
Work History
Medical Assistant: Externship Site
The Neck & Back Center
2014.01
- Responsibilities were working as a medical assistant in a very large and busy chiropractic and weight loss medical clinic, assisted with all areas of the clinic for medical assisting tasks, these tasks included front office administration, being able to check in and register incoming patients for appointments, documenting patient information to determine reason for medical visit, answering and routing incoming telephone calls on a multiple telephone line system, answering calls in a timely manner, utilizing the medical software Platinum in order to enter patient data, vital statistics, and other medical record charting information electronically, assisted with greeting patients and escorting them back to the examination rooms, asking detailed questions in order to obtain patient medical record history and determine symptoms and issues, relaying vital information to the physician for follow-up, advising on medications per physician's directions, assisted with shadowing the physician on routine in office procedures and physical examinations, arranged and organized all medical documentation keeping things in confidentiality compliance, making sure all required documents were submitted and efficiently completed, followed all safety rules and standards of the medical office at all times
Caregiver
Amada Senior Care
2023.01 - 2023.08
- I provided light housekeeping, meal prep, errand running as well as assisted with activities of daily living
- I have memory care experience as well.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with self-administered medications.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Shift Supervisor
Pet Supplies Plus
2022.01 - 2023.02
- As a shift supervisor, I managed employees, handle safe and safe drops
- I cared for the animals and made sure their enclosers were clean and set at proper temperatures
- I broke down pallets and helped stock the shelves
- I followed the cleaning protocols as issued by the corporate offices
- I ordered product as needed and completed new sale signs as needed
- I followed the store managers task list as it was assigned.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Cashier
Fresh Thyme Farmers Market
2019.01 - 2020.01
- As a cashier, I helped customers with checkout
- I handled cash transactions as well as credit transactions
- I assisted customers in locating items throughout the store
- I did produce walk throughs and was tested each day on selected produce to ensure I knew the different types of produce and whether they were conventional or organic
- Greeted customers entering the store and respond promptly to customer needs
- Maintained clean and orderly checkout areas and make sure no personnel items are in the area
- Issued coupons and rain checks
- Other duties as assigned by Supervisor and/or Manager on Duty.
Store Clerk/ Produce Clerk
Save A Lot
2016.01 - 2017.01
- As a store clerk, I helped customers find items in our store as well as checking them out
- Handled money, work the safe to buy change and drop excess cash from the register drawer
- I was moved to the produce department where I stocked fresh fruits and vegetables, as well as following the stores proper rotation of all fresh produce
Title Searcher
Abstract Land & Title
2008.01 - 2013.01
- Overall responsible for searching and verifying titles, real estate records, and compiling a list of mortgage and other contracts, administrative tasks including answering phones, and using office machinery
Education
High School Diploma -
North High School
Bakersfield, CAMedical Assistant Diploma -
UEI College
Bakersfield, CA01.2014
Skills
- Basic Housekeeping
- Progress Documentation
- Documentation
- Care Plan Adherence
- Chronic Disease Management
- Behavioral Management
- Mobility Assistance
- HIPAA Compliance
- Patient Companionship
- Meal Preparation
- ADL Assistance
- Problem-Solving
- Behavior Redirection
- Time Management
- First Aid and Safety
- Relationship Building
- Housekeeping
- Dependable and Responsible
- Strong Ethics
- Supportive Companionship
- Patient Care
- Care Plan Management
- Client Transportation
- Medication and Appointment Reminders
- Direct Patient Care
- Daily Living Assistance
- Respectful and Compassionate
Timeline
Caregiver
Amada Senior Care
2023.01 - 2023.08
Shift Supervisor
Pet Supplies Plus
2022.01 - 2023.02
Cashier
Fresh Thyme Farmers Market
2019.01 - 2020.01
Store Clerk/ Produce Clerk
Save A Lot
2016.01 - 2017.01
Medical Assistant: Externship Site
The Neck & Back Center
2014.01
Title Searcher
Abstract Land & Title
2008.01 - 2013.01
High School Diploma -
North High School
Medical Assistant Diploma -
UEI College
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