Summary
Overview
Work History
Education
Skills
Languages
Volunteer Work
Certification
Timeline
Generic
Felix Silva

Felix Silva

Duarte,CA

Summary

Dynamic and compassionate professional with a strong background in healthcare, demonstrated through impactful roles at Arcadia Methodist Hospital. Excelled in providing emotional support and rehabilitation exercise, enhancing patient satisfaction and safety. Skilled in relationship building and physical therapy support, with a proven track record of improving patient experiences and streamlining clinic operations.

Overview

16
16
years of professional experience

Work History

Medical Assistant

Arcadia Methodist Hospital
10.2009 - 10.2016
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
  • Worked in Wound Healing Center
  • Gait belt transfer and Hoyer transfer
  • Help with bandages on patients
  • Helped with patient transfers Hyper baric tank

Physical Therapy Aide

Arcadia Methodist Hospital
10.2007 - 10.2016
  • Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
  • Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
  • Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
  • Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
  • Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
  • Streamlined clinic operations by maintaining a clean, organized environment and performing routine inventory checks on therapy supplies and equipment.
  • Maintained strict compliance with HIPAA regulations, ensuring the privacy and confidentiality of sensitive patient information at all times.
  • Maintained supply inventory by placing orders when supplies ran low.
  • Provided empathetic support to patients experiencing difficult emotions related to their injury or illness while under supervision from a licensed therapist.
  • Worked with patients from age Number to Number.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Assited patients with gait belt and hoyer.

Lyft driver

Lyft
12.2014 - 12.2023
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Uber Partner

Uber
12.2015 - 12.2021
  • Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
  • Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
  • Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
  • Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.

Elderly Caregiver

Silverado Senior Living
10.2018 - 10.2019

•Dementia patients

• Help them to bed

• Maintain they where save

Education

Certificate - Medical Assistant

UEI College
El Monte, CA
01.2019

Certificate - CNA

Prestige Career College
Pomona, CA
12.2024 - 01.2025

Skills

  • Personal Hygiene Assistance
  • Documentation And Reporting
  • Meal Preparation
  • Compassionate Caregiving
  • Relationship Building
  • Dementia Care
  • Emotional Support
  • Housekeeping
  • Basic Housekeeping
  • Customer Service
  • First aid and safety
  • Rehabilitation Exercise
  • Language Fluency
  • Physical therapy support
  • State regulations knowledge
  • Fall prevention
  • Personal hygiene management
  • Fast Learner
  • Blood Glucose Monitoring
  • Wound Care
  • Errands
  • Safety Compliance

Languages

Spanish/English
Native or Bilingual

Volunteer Work

Volunteered in a Kairos Kai Metanoia .Catholic Ministry from 2008 to 2019. Volunteer in retreats. Worked with Women, Men and teens!

Set up tables chairs

Set up beds

Security

Bring food

Anything they needed

Cpr and

Take males to hospital

Certification

  • Basic Life Support Certification (BLS)

Timeline

Certificate - CNA

Prestige Career College
12.2024 - 01.2025

Elderly Caregiver

Silverado Senior Living
10.2018 - 10.2019

Uber Partner

Uber
12.2015 - 12.2021

Lyft driver

Lyft
12.2014 - 12.2023

Medical Assistant

Arcadia Methodist Hospital
10.2009 - 10.2016

Physical Therapy Aide

Arcadia Methodist Hospital
10.2007 - 10.2016

Certificate - Medical Assistant

UEI College
Felix Silva