Professional Summary
Overview
Work History
Education
Skills
Timeline

Raven Mills

East Louisville Pediatric
6
years of professional experience

Dedicated Medical Assistant with experience at East Louisville Pediatric, skilled in patient care coordination and vital signs monitoring. Proven ability to enhance patient satisfaction through effective communication and compassionate support. Proficient in immunization administration and committed to maintaining high standards of infection control in fast-paced environments.

Work History

Medical Assistant

1 Year 1 Month
East Louisville Pediatric | 09.2025 - Current
  • Prepared pediatric patients for visits by recording vital signs, height, weight, and chief concerns.
  • Assisted providers with examinations, treatments, and in-office procedures.
  • Updated electronic health records with accurate patient information, immunization histories, and visit notes.
  • Supported vaccine workflows by organizing supplies, reviewing documentation, and maintaining compliance.
  • Cleaned and stocked exam rooms to maintain readiness for patient care.
  • Collected specimens and prepared lab paperwork according to clinic protocols.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Medical Assistant Extern

2 Months
Metro Pediatrics | 06.2025 - 08.2025
  • Assisted healthcare providers with patient examinations and procedures to ensure efficient workflow.
  • Prepared examination rooms by sterilizing instruments and ensuring necessary supplies were available for procedures.
  • Educated patients on medication administration, follow-up care, and preventive health measures to promote wellness.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Scheduled appointments and tests to coordinate patient care.
  • Communicated with patients and families to answer questions and provide reassurance.
  • Supported diagnostic procedures with accurate specimen collection, labeling, and documentation.
  • Demonstrated strong attention to detail when documenting patient information, ensuring accurate and complete records for use by healthcare providers.
  • Collected histories, vitals, and current complaints via patient interviews.

Uofl Health

7 Months
PCA | 11.2024 - 06.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Documented patient progress and communicated effectively with family members and staff.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Monitored vital signs and reported changes in patient condition to medical professionals promptly.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Performed wound care and dressing changes, facilitating timely healing and recovery.

Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.

Norton Children's Hospital

1 Year 8 Months
PCA | 01.2023 - 09.2024
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Trained new staff on best practices in patient care, fostering a collaborative team environment.
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Collected and transported specimens to prepare for lab testing.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Transported patients between rooms and appointments or testing locations.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Monitored vital signs and reported changes in patient condition to medical professionals promptly.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.

Norton Pavillon Hospital

1 Month
PCA | 12.2022 - 01.2023
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Monitored patient vital signs, reporting changes to healthcare team promptly for timely intervention.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Trained new staff on best practices in patient care, fostering a collaborative team environment.
  • Collected and transported specimens to prepare for lab testing.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.

Receptionist

2 Years 6 Months
Norton Health and Wellness Center | 06.2020 - 12.2022
  • Managed front desk operations, ensuring smooth check-in and check-out processes for guests.
  • Handled multi-line phone systems, directing calls to appropriate departments efficiently.
  • Assisted with scheduling appointments and coordinating meetings for staff and clients.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.

Education

Diploma - Medical Assisting

MedQuest College | Louisville, KY | 08.2025
  • 3.38 GPA

- Nursing Education

Ballard High School | Louisville, KY | 06.2011
  • Extracurricular Activities: Step Team

Skills

Patient scheduling
Customer service
Vital signs monitoring
Direct patient care
CPR
Immunization administration
Phlebotomy techniques
Patient assessments
Patient care coordination
First aid
Payment collection
Professional bedside manner
Indirect patient care
Patient bathing
pH testing
Personal hygiene assistance
Behavioral management
Emergency response
Infection control
End-of-life care
Nutrition monitoring
Daily living assistance
Safety awareness
Patient documentation
CPR certification
Basic life support
Infection prevention
Catheter care
Specimen collection
Blood glucose monitoring
Patient assistance
Bed preparation
Vitals documentation
Patient hygiene management
Time management
Heavy lifting
Room cleaning and restocking
Recording vital signs
Family communication

Timeline

Medical Assistant

East Louisville Pediatric
09.2025 - CurrentRead More

Medical Assistant Extern

Metro Pediatrics
06.2025 - 08.2025Read More

Uofl Health

PCA
11.2024 - 06.2025Read More

Norton Children's Hospital

PCA
01.2023 - 09.2024Read More

Norton Pavillon Hospital

PCA
12.2022 - 01.2023Read More

Receptionist

Norton Health and Wellness Center
06.2020 - 12.2022Read More

MedQuest College

Diploma from Medical Assisting
Read More

Ballard High School

from Nursing Education
Read More
Raven Mills