Cora Gammel
Redmond
Overview
22
22
years of professional experience
Work History
Patient Access Representative
St. Charles Medical Center
12.2021 - Current
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Environmental Services Housekeeper
St. Charles Medical Center
03.2021 - 12.2021
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Housekeeper
Self Employed
01.2016 - 03.2021
- Cleaned and organized kitchen and eating areas by washing dishes, removing trash and wiping down counters and surfaces.
- Improved overall cleanliness of homes with meticulous attention to detail during deep-cleaning tasks.
- Swept, mopped and polished floors to remove dirt and grime and restore floor's protective layer.
Cashier
Erickson's Thriftway
09.2013 - 05.2015
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Bookstore Cashier
Central Oregon Community College
08.2008 - 11.2012
- Provided knowledgeable recommendations on books and other products based on customer interests and preferences.
- Handled cash transactions efficiently, consistently balancing register at the end of each shift without discrepancies.
- Streamlined the returns process for customers, resolving issues quickly and professionally.
Childcare Provider
Crawmer's Critterz Daycare
01.2007 - 03.2008
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
Receptionist
The Riverhouse Resort
01.2006 - 08.2006
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Lifeguard and Swim Instructor
Juniper Swim and Fitness Center
06.2003 - 08.2006
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Timeline
Patient Access Representative
St. Charles Medical Center
12.2021 - Current
Environmental Services Housekeeper
St. Charles Medical Center
03.2021 - 12.2021
Housekeeper
Self Employed
01.2016 - 03.2021
Cashier
Erickson's Thriftway
09.2013 - 05.2015
Bookstore Cashier
Central Oregon Community College
08.2008 - 11.2012
Childcare Provider
Crawmer's Critterz Daycare
01.2007 - 03.2008
Receptionist
The Riverhouse Resort
01.2006 - 08.2006
Lifeguard and Swim Instructor
Juniper Swim and Fitness Center
06.2003 - 08.2006