Dedicated worker with strong customer service skills, adept at managing high-pressure situations and ensuring guest satisfaction. Proven ability to coordinate efficiently with team members and maintain a welcoming environment.
Overview
1
1
year of professional experience
Work History
Host
Tommy's Malt Shop
Shakopee, MN
05.2025 - 05.2026
Greeted and welcomed guests, ensuring a friendly atmosphere.
Managed seating arrangements to optimize flow and efficiency.
Provided menus and informed guests of daily specials.
Assisted in maintaining cleanliness and organization of dining area by bussing tables after guests left.
Answered phone, took online, and to-go orders, and packaged them up.
Coordinated with servers to ensure timely service for all guests.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Completed closing chores efficiently and in a timely manner.