Hayden Duff
Bumpass,VA
Summary
Dedicated host with a strong focus on customer service and guest relations. Skilled in multitasking and team collaboration to ensure smooth service flow and high satisfaction.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Host
Red Robin
Fredericksburg, VA
07.2024 - Current
- Managed waitlists efficiently, optimizing table turnover and minimizing guest wait times.
- Greeted and seated guests promptly, enhancing customer satisfaction and streamlining service flow.
- Collaborated with kitchen and serving staff to ensure smooth communication during peak hours.
- Assisted in training new hosts on operational protocols and customer service standards.
Education
High School Diploma -
Louisa County High School
Louisa05-2024
NREMT - EMT
Germanna Community College
Locust Dale, VA05-2026
Skills
- Guest relations
- Adaptable to change
- Multitasking proficiency
- Team collaboration
- Adaptable to change
- Team player mentality
Certification
- EMT - Certified Emergency Medical Technician
Extracurricular activities
I was in Boy Scouts for five years leaving as a star and participated in my high school's marching band for four years in drumline.
Timeline
Host
Red Robin
07.2024 - Current
NREMT - EMT
Germanna Community College
High School Diploma -
Louisa County High School