Cora Rexford
Anchorage,AK
Summary
Creative Barista skillful in memorizing recipes, maintaining, and operating machines and taking customer orders. Offers hands-on experience making and serving coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers.
A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Barista
NANA Management Services, NMS/UAA
Anchorage, Alaska
01.2007 - 07.2019
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed cash register and processed transactions with accuracy and integrity.
Floor Worker/Pulltabs/Caller
Bingo South
Anchorage, Alaska
11.2011 - 01.2013
- Provided excellent customer service by addressing customer concerns quickly and professionally.
- Sold bingo papers
- Called the bingo balls till someone bingoed
- Sold pull tabs
Housekeeping
Hilton Garden Inn Hotel
Anchorage, Alaska
07.2007 - 02.2008
- Carried out daily housekeeping duties including vacuuming floors, dusting shelves.
- Performed light housekeeping duties including dusting furniture, vacuuming carpets.
- Responded promptly to customer inquiries regarding housekeeping services.
- Organized supplies for efficient distribution among housekeeping personnel.
- Provided support for other departments when needed including maintenance, housekeeping.
Housekeeper
Nana Management Services/ North Slope,MCC camp
North Slope Dead Horse, Alaska
03.2006 - 08.2006
- Swept and damp-mopped private stairways and hallways.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Disinfected telephones, light switches and other frequently touched objects.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Observed proper use of chemicals when cleaning various surfaces.
- Emptied trash receptacles throughout the property.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Reported damage or theft of hotel property to management.
- Communicated with customers about requests for additional supplies or cleaning services.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Changed bed linens and towels, tidied up rooms.
- Ensured that all health standards were met during cleaning operations.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Assisted in laundry services including washing, drying, and folding linens.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Followed safety procedures when handling hazardous materials.
Cashier/Food Preparation Worker
SUBWAY®Restaurants
Anchorage, Alaska
04.2005 - 12.2005
- Processed customer payments quickly and returned exact change and receipts.
- Stocked shelves with merchandise when needed.
- Greeted customers promptly and responded to questions.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Helped with purchases and signed customers up for rewards program.
- Answered phone calls to assist customers with questions and orders.
- Learned roles of other departments to provide coverage and keep store operational.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
- Made sandwiches in specific orders as directed by each customer to there satisfaction to enjoy there meal they purchased.
Education
Drop Out - Academic
Service High School
Anchorage, AK08-2004
Skills
- Display case merchandising
- Up-selling
- Opening and closing duties
- Dining room maintenance
- Coffee expertise
- Espresso machine operation
- Cash handling
- Food preparation
- Cleanliness
- Coffee brewing
- Attention to detail
- Positive and professional
- Solid problem solver
- Friendly and outgoing
- Hospitality service expertise
- Basic math
- Cooking
- Exceptional customer service
- Multitasking and organization
- Front counter maintenance
- Team player
- Order taking
- Sandwich preparation
- Active listener
- Safe food handling practices
- Verbal and written communication
- Calm demeanor
- Cash register operation
- Speedy and efficient
- Adaptive and creative
- Sales expertise
Accomplishments
- 2002 Completed early childhood education at King career center
- 2009 Got driver license through riving school at LLC/still clean drivers record
- My background is clean
Timeline
Floor Worker/Pulltabs/Caller
Bingo South
11.2011 - 01.2013
Housekeeping
Hilton Garden Inn Hotel
07.2007 - 02.2008
Barista
NANA Management Services, NMS/UAA
01.2007 - 07.2019
Housekeeper
Nana Management Services/ North Slope,MCC camp
03.2006 - 08.2006
Cashier/Food Preparation Worker
SUBWAY®Restaurants
04.2005 - 12.2005
Drop Out - Academic
Service High School