Cora Ricks
Deltona,FL
Summary
Diligent baker with solid background in culinary techniques and kitchen operations. Demonstrated ability to execute menu items with precision and maintain high standards of food safety and quality. Proven track record of effective teamwork and adaptability in fast-paced environments. Seeking to leverage my skills and experience in a dynamic environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Line Cook / Resort Trainer
Universal Orlando Resorts
Orlando, FL
09.2024 - Current
- Prepared and cooked menu items following standardized recipes to maintain consistency and quality.
- Operated kitchen equipment, ensuring safety and efficiency in food preparation processes.
- Collaborated with team members to streamline food service during peak hours, enhancing guest satisfaction.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Lead Baker /Assistant Manager
Nothing Bundt Cakes
Lake Mary, FL
02.2022 - 09.2024
- Oversaw daily baking operations, ensuring consistency and quality in product output.
- Developed and implemented new recipes to enhance menu offerings and customer satisfaction.
- Maximized productivity by effectively delegating tasks among team members based on their strengths.
- Managed inventory levels to optimize ingredient usage and reduce waste.
- Conducted regular quality checks to maintain high standards of product excellence.
- Trained new staff members on baking techniques, equipment use, and safety protocols for successful integration into the team.
Food Expeditor
Another Broken Egg Cafe
Lake Mary, FL
07.2021 - 12.2021
- Coordinated timely food delivery to ensure customer satisfaction and operational efficiency.
- Collaborated with kitchen staff to streamline order preparation and improve service speed.
- Monitored food presentation, ensuring adherence to quality standards and menu specifications.
- Assisted in training new team members on expediting processes and best practices.
- Increased order accuracy through effective communication between front-of-house and back-of-house teams.
- Demonstrated strong knowledge of menu items, regularly assisting servers with questions regarding ingredients or allergens when needed.
Lead Host / Expo
Fords Garage
Orlando, FL
10.2018 - 07.2021
- Supervised front-of-house operations, ensuring high-quality guest experiences and adherence to service standards.
- Trained and mentored staff in customer service protocols, enhancing team efficiency and performance.
- Coordinated seating arrangements to optimize flow during peak hours, improving overall service speed.
- Developed and implemented strategies to enhance guest satisfaction, resulting in positive feedback and repeat visits.
- Resolved customer inquiries and complaints professionally, reinforcing brand loyalty through exceptional service recovery.
Manager
Andy's Frozen Custard
Sanford, FL
02.2018 - 07.2019
- Supervised daily operations to ensure product quality and customer satisfaction.
- Trained and mentored staff on best practices in food safety and service excellence.
- Streamlined inventory management processes, reducing waste and improving cost efficiency.
- Analyzed sales data to identify trends and inform strategic decision-making for promotions.
- Managed and motivated employees to be productive and engaged in work.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Shift Coordinator
The Walt Disney Company
Orlando, FL
05.2016 - 10.2017
- Coordinated daily operations, ensuring smooth workflow and timely service delivery across teams.
- Mentored staff on best practices, improving team performance and enhancing guest experience.
- Monitored compliance with safety standards and operational procedures, ensuring a safe environment for guests and staff.
- Consistently enforced company policies and procedures while remaining sensitive to individual needs of staff members when addressing disciplinary matters or resolving conflicts.
- Trained new employees and delegated daily tasks and responsibilities.
Kitchen Department Manager
McDonald's
Searcy, AR
08.2013 - 03.2016
- Led kitchen operations, ensuring compliance with food safety standards and quality control measures.
- Trained team members on proper cooking techniques and equipment usage, enhancing overall staff efficiency.
- Analyzed kitchen workflow and identified areas for improvement, leading to enhanced operational efficiency.
- Checked and tested foods to verify quality and temperature.
- Developed schedules to align staffing with peak service hours, improving customer satisfaction ratings.
- Streamlined food preparation processes, resulting in faster service times during high-demand periods.
Education
High School Diploma -
Lake Howell
Casselberry, FL05-2012
Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Food preparation
- Food safety
- Knife skills
- Staff coaching and training
- Team leadership
- inventory management
- Health and safety knowledge
Certification
- ServSafe
Timeline
Line Cook / Resort Trainer
Universal Orlando Resorts
09.2024 - Current
Lead Baker /Assistant Manager
Nothing Bundt Cakes
02.2022 - 09.2024
Food Expeditor
Another Broken Egg Cafe
07.2021 - 12.2021
Lead Host / Expo
Fords Garage
10.2018 - 07.2021
Manager
Andy's Frozen Custard
02.2018 - 07.2019
Shift Coordinator
The Walt Disney Company
05.2016 - 10.2017
Kitchen Department Manager
McDonald's
08.2013 - 03.2016
High School Diploma -
Lake Howell