Summary
Overview
Work History
Education
Skills
Languages
Timeline
AccountManager

Corabell Guthrie

Forest,MS

Summary

Dynamic Account Manager with a proven track record at Healthcare Services Group, excelling in client relations and customer service. Skilled in relationship building and project management, I effectively resolved escalated issues, ensuring high client retention and satisfaction. My proactive approach and teamwork fostered strong partnerships, enhancing overall performance and client loyalty.

Skilled account management professional with proven track record in fostering client relationships, driving revenue growth, and managing complex accounts. Known for strong focus on team collaboration, adaptability, and delivering results. Expertise includes strategic planning, client communication, and problem-solving. Highly reliable and flexible in meeting changing business needs.

Overview

3
3
years of professional experience

Work History

Account Manager

Healthcare Services Group
07.2024 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Team Member

Chilis Resturant
01.2023 - 06.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Team Member

Service Master Cleaning
10.2021 - 08.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Optimized resource utilization by accurately forecasting project needs and allocating resources accordingly throughout the project lifecycle.
  • Improved overall team performance by conducting regular performance evaluations and providing constructive feedback to facilitate professional growth.
  • Partnered with project team members to identify and quickly address problems.

Education

High School Diploma -

Pearl High School
Pearl, MS
05-2018

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relations
  • Client relationship management
  • Relationship building
  • Team Training
  • Project management
  • Upselling
  • Overcoming objections
  • Performance tracking
  • Staff management

Languages

English
Professional Working

Timeline

Account Manager

Healthcare Services Group
07.2024 - Current

Team Member

Chilis Resturant
01.2023 - 06.2024

Team Member

Service Master Cleaning
10.2021 - 08.2023

High School Diploma -

Pearl High School

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Corabell Guthrie