Hi, I’m
Coradeanah Best-Caldwell
Administrative Professional
Atoka,TN
Summary
Focused Administrative Professional with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.
Overview
7
years of professional experience
2
years of post-secondary education
Work History
America Works of TennesseeMemphis, TN
Administrative Manager
05.2023 - Current
Job overview
- Manage multiple projects simultaneously and prioritize assignments
- Manage multiple internal operations and workflow processes
- Experienced with office automation, word processing, spreadsheet, and database software
- Provide confidential administrative support to department executives
- Practice effective communication and interpersonal skills to enhance positive teamwork and to accomplish goals/tasks
- Promote excellence in customer/patient relations with all encounters
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Updated reports, managed accounts, and generated reports for company database.
- Verified customer information for orderly, up-to-date online systems.
- Created organized filing system to manage department documents.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Organized and updated databases, records and other information resources.
- Coordinated office events, seminars and meetings for staff and clients.
Hawai‘i Pacific HealthHonolulu, HI
Administrative Specialist
10.2021 - 04.2022
Job overview
- Created and updated records and files to maintain document compliance.
- Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Prepared project documents, reports, and brochures.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Scheduled meetings booked meeting rooms and prepared meeting agendas.
- Maintained and optimized manager's calendar and scheduled appointments and meetings and addressed conflicts with adequate time for preparation, follow-up and planning.
- Handled incoming and outgoing mail.
- Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
Pacific Human Resource ServicesDededo, GU
Administrative Specialist/Recruitment Specialist
10.2017 - 05.2019
Job overview
- Organizing and developed yearly training calendar ensuring that each training is completed successfully
- Corresponded with trainers and companies of interest
- Created proposals and invoicing and collected payments
- Acting DVR (Division of Vocational Rehabilitation) program liaison
- Scheduled and facilitated training programs for clients including performance evaluations and invoicing
- As well as supervised team of 7 or more staff daily some with disabilities.
- Executive Assistant to President, Office Manager and COO/General Manager
- Planned monthly board meetings, semi-annual shareholders meetings and other company events
- Organized executive lunches including travel arrangements, venue reservations and catering
- Manage multiple projects simultaneously and prioritize assignments
- Manage multiple internal operations and workflow processes
- Experienced with office automation, word processing, spreadsheet, and database software
- Corresponded with facilitators/companies to create proposals, invoices and to collect payments
- Utilize strong organizational and planning skills to maintain drug testing program to include collection, administrative processing, and communication between companies, donors, and MRO (Medical Review Officer)
- Provide confidential administrative support to department executives
- Hired employees and initiated new hire paperwork process.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Created and delivered HR training sessions to staff, managers and executives.
- Collaborated with managers to identify and address employee relations issues.
Cabras Marine (Guam Temps)Santa Rita, GU
Administrative Specialist
06.2017 - 10.2017
Job overview
- Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Created and updated records and files to maintain document compliance.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Prepared project documents and reports
Education
DeVry UniversityChicago, IL
Bachelor of Science from Business Management
09.2013 - 01.2016
Skills
Microsoft Office SuiteRecords Management
Employee Development
Organization and Multitasking
Employee Onboarding
Performance Evaluations
Office Management
Staff Management
HR Support
Scheduling and Calendar Management
Timeline
Administrative Manager
America Works of Tennessee
05.2023 - Current
Administrative Specialist
Hawai‘i Pacific Health
10.2021 - 04.2022
Administrative Specialist/Recruitment Specialist
Pacific Human Resource Services
10.2017 - 05.2019
Administrative Specialist
Cabras Marine (Guam Temps)
06.2017 - 10.2017
DeVry University
Bachelor of Science from Business Management
09.2013 - 01.2016