Summary
Overview
Work History
Education
Skills
Timeline
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Coral Dixon

Skiatook,OK

Summary

Proven Route Delivery Driver with a track record of enhancing customer satisfaction and streamlining delivery processes at Amazon Flex. Expert in GPS route planning and adept at conflict resolution, I boosted productivity by 20%. Skilled in safe driving and effective communication, I consistently deliver excellence.

Overview

4
4
years of professional experience

Work History

Route Delivery Driver

Amazon Flex
03.2024 - Current
  • Completed accurate documentation of each delivery, maintaining organized records for reference purposes.
  • Conducted daily vehicle inspections, addressing any maintenance needs for optimal performance.
  • Operated various types of vehicles skillfully, adapting to different sizes and weight capacities as required per route assignments.
  • Built strong relationships with customers, resulting in repeat business and positive feedback.
  • Collaborated with dispatchers to resolve any delivery issues or discrepancies promptly.
  • Loaded and unloaded trucks efficiently, minimizing potential for damaged goods during transport.
  • Increased overall productivity by implementing effective time management strategies while on the road.
  • Ensured compliance with company policies and procedures during all delivery tasks.
  • Reduced fuel costs through careful route planning and efficient driving techniques.
  • Improved customer satisfaction by consistently delivering orders on time and accurately.
  • Maintained a clean driving record, ensuring safe and responsible driving practices.
  • Coordinated with warehouse staff to ensure correct order fulfillment before departing on scheduled routes.
  • Provided exceptional customer service by addressing questions or concerns professionally and courteously.
  • Received, counted and inspected inventory for delivery.
  • Inspected and loaded delivery trucks and picked up customer returns.
  • Maintained trucks while in use and inspected vehicles and mechanical tools before and after long haul drives.
  • Logged mileage, stops, orders and carton counts for each route.
  • Maintained records of mileage, oil, gas and expenses for reimbursements.
  • Operated delivery vehicles safely and efficiently.
  • Delivered orders to customers to drive full satisfaction.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Handled customer concerns and issues by answering questions and escalating major problems to supervisor.

W-9 Deliver Driver

Go Puff
03.2021 - 04.2023
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Education

Cosmotology - Cosmotology

Clary Sage College
Tulsa, OK
03.2012

Skills

  • Customer service
  • Strong navigation skills
  • Safe driving
  • Safe driving practices
  • Patience and tolerance
  • Vehicle maintenance knowledge
  • Proper lifting techniques
  • Customer Service-oriented
  • Defensive driving techniques
  • Professional appearance
  • Basic math proficiency
  • Vehicle maintenance
  • Local routes
  • Load and unload cargo
  • Excellent time management
  • Strong work ethic
  • GPS and route planning
  • Effective communication
  • Conflict resolution
  • Problem-solving

Timeline

Route Delivery Driver

Amazon Flex
03.2024 - Current

W-9 Deliver Driver

Go Puff
03.2021 - 04.2023

Cosmotology - Cosmotology

Clary Sage College

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Coral Dixon