Summary
Overview
Work History
Education
Skills
Timeline
Hobbies and Interests
BusinessAnalyst

Coral Kavanaugh

Wausau,WI

Summary

Driven and dependable professional with a resolute, organized, and methodical approach, thriving in dynamic environments that promote growth and development. A commitment to self-improvement fosters my willingness to learn new skills, while adaptability to workplace challenges ensures effective collaboration as both a team player and an independent contributor. Strong interpersonal communication skills, combined with active listening and a warm demeanor, create a positive atmosphere that enhances teamwork and productivity. Open-minded toward diverse opportunities, with a steadfast dedication to achieving high standards in all endeavors.

Overview

11
11
years of professional experience

Work History

Waitress/Bartender

Westsider Diner and Lounge
04.2024 - Current
  • Delivered exceptional service in a fast-paced environment, balancing multiple tables and bar orders with accuracy and grace.
  • Mixed and served a wide range of cocktails, beers, and specialty drinks while maintaining knowledge of seasonal menus and pairings.
  • Built rapport with regular patrons and new guests, contributing to a welcoming atmosphere and repeat business.
  • Managed cash and credit transactions efficiently, maintaining accountability and accuracy during high-volume shifts.
  • Collaborated with kitchen and bar staff to ensure timely and accurate order delivery, minimizing wait times and errors.
  • Trained new staff on POS systems, customer service standards, and safety protocols.
  • Maintained cleanliness and organization of dining and bar areas, adhering to health and safety regulations.
  • Upsold menu items and specials, increasing average ticket size and boosting nightly revenue.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Fine Jewelery Sales Associate

Wickersham Jewelery
12.2023 - 03.2024
  • Delivered personalized customer service to high-end clientele, building lasting relationships and driving repeat business.
  • Expertly guided customers through product selection, educating them on gemstone quality, precious metals, and craftsmanship.
  • Consistently exceeded monthly sales targets by leveraging product knowledge and consultative selling techniques.
  • Maintained visual merchandising standards to showcase luxury pieces and enhance the in-store experience.
  • Collaborated with team members to execute promotional events and trunk shows, increasing brand visibility and revenue.
  • Provided after-sales support including repairs, resizing, and custom orders, ensuring a seamless customer journey.

Entertainment Contractor

Independently Employed
04.2017 - 12.2023
  • Engaged with select clientele on an ongoing basis for quality performances for over five years as a self-employed contractor responsible for all supplies, scheduling, contact with clients, and contracting with venues.
  • Averaged client management of 5+ years
  • Mitigated conflict and profit losses through security team coordination
  • Choreographed high-risk solo and accompanied entertainment routines and prepared costumes
  • Assisted in promotional work for self and venues
  • Assessing clientele goals and desired outcomes
  • Maintaining professionalism and hospitality throughout each sale
  • Use of motivational interviewing to upsell services
  • Practicing regular enthusiastic and detail-specific presentation of services intended for purchase

Personal Assistant

11.2022 - 03.2023
  • Worked assisting a private business owner with various tasks, having a strong focus on performing with efficiency, organization, and ability to anticipate future and reoccurring needs of the client.
  • Performed organizational secretarial work/administrative support, including calendar management, document organization, note-taking, and time management assistance
  • Assisted in structuring daily agenda
  • Completed various small daily errands
  • Conducting research upon request

Hostess

Olive Garden
12.2016 - 04.2017
  • Greeting customers and ensuring satisfaction.
  • Seating and arrangement for occupants and wait staff.
  • Business opening and closing.
  • General store upkeep and maintenance.

Waitress

Asian Buffet
05.2014 - 08.2014
  • Service and quality coordination for dishes to meet customer needs.
  • Business opening and closing.
  • General store upkeep and maintenance.

Education

Associate Degree - Digital Marketing

NTC
12.2024

GED -

North-Central Technical College
07.2018

Skills

  • Detail-oriented and tenacious
  • Consistently proactive
  • Improvisational work ethic
  • Literacy and grammatical accuracy
  • Organization and scheduling
  • Client relationship management
  • Interpersonal intelligence and tact
  • Quality assurance
  • Effective listening skills
  • Negotiation and conflict resolution
  • Visual/Kinetic Learner
  • 60 WPM Typing Speed
  • Longstanding experience with client-to-business liaison
  • Agile project management
  • Professional discretion
  • Attention to detail
  • Adaptability
  • Empathy and emotional intelligence
  • Entry-level business writing

Timeline

Waitress/Bartender

Westsider Diner and Lounge
04.2024 - Current

Fine Jewelery Sales Associate

Wickersham Jewelery
12.2023 - 03.2024

Personal Assistant

11.2022 - 03.2023

Entertainment Contractor

Independently Employed
04.2017 - 12.2023

Hostess

Olive Garden
12.2016 - 04.2017

Waitress

Asian Buffet
05.2014 - 08.2014

Associate Degree - Digital Marketing

NTC

GED -

North-Central Technical College

Hobbies and Interests

Hiking/Walking, Yoga, Pencil and charcoal sketching, Reading, Cooking, Growing plants, Playing videogames, Learning piano
Coral Kavanaugh