Coral King
Hanover,NJ
Summary
Adept at streamlining workflows and enhancing customer relationships, I excelled at TD Bank by integrating automated processes and fostering client loyalty through personalized financial solutions. My expertise in compliance and strong organizational skills drove satisfaction and efficiency, showcasing my ability to innovate and lead in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Banking Associate
TD Bank
Fairfield, NJ
04.2024 - Current
- Oversaw diverse transactional workflows, integrating manual and automated operations.
- Assisted customers with opening new accounts, processing deposits and withdrawals, and providing account information.
- Cultivated and sustained strong relationships with customers through exceptional service.
- Maintained a thorough knowledge of bank products, services, policies, procedures, regulations and compliance requirements.
- Delivered tailored financial services to drive customer satisfaction.
- Handled escalations with courteous service, expert support, and exceptional professionalism to meet needs and uphold bank's reputation.
- Trained and coached less experienced team members in procedures, compliance standards and performance strategies.
Teller
TD Bank
East Hanover, NJ
10.2022 - 04.2024
- Executed high-volume currency exchanges promptly and precisely while maintaining low error rates.
- Conducted daily reconciliation of teller drawer while adhering to established limits.
- Uncovered potential for cross-referencing clients to various bank sectors.
- Identified opportunities for cross-selling banking services tailored to customers.
- Continuously updated knowledge about banking products, services, policies and regulations.
- Executed routine transaction processing while maintaining high standards of customer care.
Education
GED -
Northern Highlands Regional High School
NJ05-1999
Skills
- Financial Relationship Development
- Customer Onboarding
- Cross-selling and partner referrals
- Compliance with security requirements
- Dedication to Ongoing Development
- Strong organizational skills
- Streamlined Workflow Optimization
- Meticulous Detail Orientation
Accomplishments
- Number one ranked Banking Associate in the metro market for Q1 of 2025
- WOW Star recipient for Q1
Timeline
Banking Associate
TD Bank
04.2024 - Current
Teller
TD Bank
10.2022 - 04.2024
GED -
Northern Highlands Regional High School