Coraline Pierre-Charles
Roselle Park,New Jersey
Summary
Resourceful and dedicated college student with excellent analytical skills and a demonstrated commitment to providing great customer service. Bringing forth a positive attitude, the willingness and motivation to learn new programs and a variety of powerful skills.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Hallmark Aviation, Frenchbee
Newark, NJ
04.2024 - Current
- Assisting ticketed passengers during check-in, helping them check luggage and print boarding passes, and ensuring that they have proper documentation to board the plane or ship
- Provided excellent customer service to resolve customer complaints in a timely manner while maintaining the fast pace and and chaotic check in process
Assistant Manager
TITACONA SOLUTIONS LLC
Wayne, NJ
05.2023 - 08.2023
- Prepared documents such as letters, memos, reports, spreadsheets, presentations using Microsoft Office Suite.
- Performed data entry tasks into software programs such as Excel spreadsheets or Access databases.
Caregiver
Public Parterniship LLC
Roselle Park
03.2020 - 06.2023
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
Fulfillment Associate
Amazon
Edison
11.2022 - 11.2022
- Recommended disposal of obsolete stocks to write off unsellable items from inventory.
- Operated handheld scanners to track merchandise throughout fulfillment process.
Cashier
ParternishipDunkin
Cranford
10.2019 - 04.2022
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors..
- Counted money in cash drawer at the beginning or end of shift to ensure that amounts were correct and have sufficient change.
Cashier
Burger King
Roselle Park, United States
08.2018 - 09.2021
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Associates in Science - Computer Science
Union County College
12.2023
BS/ MS in Computer Science - Computer Science And Programming
Montclair State University
12.2023
Skills
- Decision Making Expert
- Creativity Expert
- Ability to Multitask
- Fast Learner
- Problem Solving
- Leadership & teamwork Expert
- Adaptability
- Google Suite
- Microsoft Office, Excel and word
- Java
- Python
- React
- C
- Detail oriented
Timeline
Customer Service Representative
Hallmark Aviation, Frenchbee
04.2024 - Current
Assistant Manager
TITACONA SOLUTIONS LLC
05.2023 - 08.2023
Fulfillment Associate
Amazon
11.2022 - 11.2022
Caregiver
Public Parterniship LLC
03.2020 - 06.2023
Cashier
ParternishipDunkin
10.2019 - 04.2022
Cashier
Burger King
08.2018 - 09.2021
Associates in Science - Computer Science
Union County College
BS/ MS in Computer Science - Computer Science And Programming
Montclair State University