Coralis Collins
Bloomingdale,GA
Summary
Accomplished Operations Manager with a proven track record at Contoured Esthetics for enhancing operational efficiency and profitability. Expert in performance improvement and operations management, with a strong focus on coaching and mentoring. Increased profit margins by streamlining processes, demonstrating exceptional financial acumen and leadership skills.
Overview
8
8
years of professional experience
Work History
Team Lead/Supervisor
Daechang Seat Corporation Savannah (JSP TEMP)
Bloomingdale
04.2024 - Current
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Devised and implemented processes and procedures to streamline operations.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Frequently inspected production area to verify proper equipment operation.
- Developed effective improvement plans in alignment with goals and specifications.
- Directed and supervised team of over 40 individuals.
Mortgage Broker/Relationship Manager
I3 Lending Inc
Tupelo, MS
08.2022 - Current
- Collaborated with and facilitated communications between borrowers and lenders to obtain ideal loans for home purchases.
- Assessed clients' financial data to determine loan suitability.
- Explained entire mortgage loan process to borrower.
- Established strong relationships with borrowers, which helped to forge new business opportunities.
- Evaluated borrower financial information, pay stubs and credit history to determine loan possibility.
- Mentored other mortgage brokers in methods to help each land new clientele.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Analyzed local real estate market conditions and trends to identify profitable investment opportunities.
- Generated lists of properties for sale, locations, descriptions and available financing options.
- Utilized online marketing platforms to promote real estate services and generate leads.
- Developed innovative strategies and tactics to promote real estate listings and generate new business opportunities.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Operation Manager
Contoured Esthetics
Tupelo, MS
10.2018 - 08.2024
- Devised processes to boost long-term business success and increase profit levels.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Increased profit by streamlining operations.
- Developed and implemented strategies to maximize customer satisfaction.
- Developed and maintained relationships with external vendors and suppliers.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Team Member
APMM MS-Tier 1 Automotive Supplier
Guntown MS
07.2016 - 10.2018
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Learned all required tasks quickly to maximize performance.
- Trained new team members by relaying information on company procedures and safety requirements.
- Frequently inspected production area to verify proper equipment operation.
- Devised and implemented processes and procedures to streamline operations.
- Conducted regular reviews of operations and identified areas for improvement.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Education
Associates Of Arts - Business
Itawamba Community College
Fulton, MS05.2016
Skills
- Trend tracking
- Employee Evaluation
- Key Performance Indicators
- Coaching and Mentoring
- Workplace Safety
- Financial Acumen
- Diversity and Inclusion
- Performance Improvement
- Operations Management
- Invoice Verification
- Quality Control
Timeline
Team Lead/Supervisor
Daechang Seat Corporation Savannah (JSP TEMP)
04.2024 - Current
Mortgage Broker/Relationship Manager
I3 Lending Inc
08.2022 - Current
Operation Manager
Contoured Esthetics
10.2018 - 08.2024
Team Member
APMM MS-Tier 1 Automotive Supplier
07.2016 - 10.2018
Associates Of Arts - Business
Itawamba Community College