Eric Stallard
Wayland,MI
Summary
Results-driven professional with diverse experience across various industries, seeking a transition into a clerical role focused on customer interaction and employee support. Proven success in sales, leveraging strong communication and interpersonal skills to foster positive relationships. A dedicated individual committed to making a meaningful impact in the workplace while helping others achieve their goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Team Lead/Supervisor
Valley Truck Parts
Wyoming, MI
11.2018 - 02.2025
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Implemented strategic plans to enhance team performance and productivity.
- Managed 3 departments with 27 employees, ensuring efficient operations and alignment with organizational objectives.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Set specific goals for projects to measure progress and evaluate end results.
Home Entertainment Specialist
WeConnect LLC
Byron Center, MI
10.2015 - 11.2018
- Installed cable systems and provided comprehensive technical support to customers.
- Drove sales by effectively promoting and selling products and services, consistently meeting monthly sales targets.
- Trained new employees through a comprehensive month-long program.
- Provided out-of-state assistance for extended periods to optimize office performance across different locations.
Education
High School Diploma -
Wayland Union High School
Wayland05-2009
Some College (No Degree) - Network And System Administration
ITT Technical Institute
Wyoming, MISkills
- Performance monitoring
- Trend tracking
- Work assignment delegation
- Conflict resolution
- Diversity and inclusion
- Relationship building
- Employee training
- Process improvement
- Coaching and mentoring
- Sales experience
- Sales pitching
- Up-selling
- Customer relationship building
- Customer engagement
- Customer service
- Product description
Affiliations
- Softball
- Bowling
- Golf
Accomplishments
- After 3 years of proving my dedication, reliability, and leadership qualities, I was promoted to a leadership role at Valley Truck Parts.
- Before my supervision, my departments had not reached their production goals in over a year. After I was promoted, the departments hit their goals every month.
- After 1 year at WeConnect, I was named a Trainer for onboarding new employees. Which included a month long extensive training program.
- Constantly in the Top 5 employees for Sales at WeConnect.
Certification
- Chauffeur's License
References
References available upon request.
Timeline
Team Lead/Supervisor
Valley Truck Parts
11.2018 - 02.2025
Home Entertainment Specialist
WeConnect LLC
10.2015 - 11.2018
- Chauffeur's License
High School Diploma -
Wayland Union High School
Some College (No Degree) - Network And System Administration
ITT Technical Institute
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