Stephen Kennan
Westfield,IN
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
25
25
years of professional experience
Work History
Team Lead/Supervisor
Norwex
02.2021 - 10.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Aquarium Builder
Spectrum Brands
05.2020 - 02.2021
- Delegated assignments based on plans, project needs, and knowledge of individual team members.
- Identified and eliminated safety risks through additional training.
- Completed accurate material and labor estimates for jobs ranging from small to large budgets.
- Used personal expertise and craftsmanship to complete residential and commercial renovations.
- Achieved multiple large-scale projects on time, within budget and to high-quality standards through meticulous planning.
Owner
Irish Wolf Productions
01.1999 - 03.2019
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Interacted well with customers to build connections and nurture relationships.
Education
Associate of Arts - Education
Cal State Long Beach University
Long Beach, CA06.1995
Skills
- Trend Tracking
- Production Monitoring
- Regulatory Compliance
- Schedule Management
- Speak English and Spanish
- Amazing Work Ethic
- Positive Mental Attitude
- Excellent Writing Abilities
- Team Leader
- Competitive Nature
- Coaching
- Work Planning
- Mentoring
- Attention to Detail
Languages
Spanish
Full Professional
Timeline
Team Lead/Supervisor
Norwex
02.2021 - 10.2023
Aquarium Builder
Spectrum Brands
05.2020 - 02.2021
Owner
Irish Wolf Productions
01.1999 - 03.2019
Associate of Arts - Education
Cal State Long Beach University
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