Overview
Work History
Work Availability
Skills
Summary
Languages
Education
Timeline
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Corayma Torres

Corayma Torres

Shift lead/Supervisor
Denver,CO

Overview

10
10

Years of professional experience in customer service

15
15
years of post-secondary education
7
7

Barista and coffee industry

Work History

Shift Lead

Dazbog
Denver, CO
08.2022 - 09.2022
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Completed store opening and closing procedures and balanced tills.
  • Maintained database systems to track and analyze operational data.
  • Frequently inspected production area to verify proper equipment operation.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Supervisor

Dunkin Donuts
Denver, Colorado
09.2021 - 08.2022
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Frequently inspected production area to verify proper equipment operation.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Conducted regular reviews of operations and identified areas for improvement.

Shift Lead

Hopes Cookies/Freshens
Denver, Colorado
08.2018 - 03.2020
  • Completed store opening and closing procedures and balanced tills.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

  • Active Listening
  • Critical Thinking
  • Time Management
  • Active Learning
  • Complex Problem Solving

Summary

As a woman in the work industry, I have 10 years of customer service and 7 years of experience in the coffee industry. I am a woman with drive to grow & learn new things.

I have a gift of learning things really quickly as well as being able to help and lead others.

I studied massage therapy and legally have CPR training. I am currently studying fitness training and new languages to help people as that is one of my biggest motivations.

Languages

Spanish
Native language
English
Advanced (C1)
C1
Japanese
Elementary (A2)
A2
Hebrew
Beginner (A1)
A1
Korean
Beginner
A1

Education

Highschool Diploma -

CEC Middle College of Denver
Denver, CO
05.2010 - 07.2014

Massage Therapy -

Denver School of Message Therapy
Westminster, CO
2014.08 - 2025.05

Fitness Training -

ISSA
2024.12 - Current

Timeline

Fitness Training -

ISSA
2024.12 - Current

Shift Lead

Dazbog
08.2022 - 09.2022

Supervisor

Dunkin Donuts
09.2021 - 08.2022

Shift Lead

Hopes Cookies/Freshens
08.2018 - 03.2020

Massage Therapy -

Denver School of Message Therapy
2014.08 - 2025.05

Highschool Diploma -

CEC Middle College of Denver
05.2010 - 07.2014

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Corayma TorresShift lead/Supervisor