Corben Obrien
Polk City,FL
Summary
Dynamic Operations Manager with a proven track record at Kingdom Games, excelling in logistics management and team leadership. Spearheaded quality control initiatives, reducing project turnaround time significantly. Expert in fostering vendor relationships and enhancing customer service, demonstrating exceptional problem-solving abilities. Achieved consistent product reliability through strategic process improvements.
Overview
5
5
years of professional experience
Work History
Operations Manager
Kingdom Games
Travel
02.2019 - 05.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Implemented quality control systems to boost overall product consistency and reliability.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
Education
High School Diploma -
Fortzumwalt
St Louis, MOSkills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Process Improvement
- Logistics Management
Timeline
Operations Manager
Kingdom Games
02.2019 - 05.2024
High School Diploma -
Fortzumwalt