Corbin Dilday
Fort Worth
Summary
Demonstrated expertise in project coordination and operations management through effective oversight of community amenities and resident services. Engaged in strategic planning to enhance customer satisfaction and loyalty, while providing direction to staff and ensuring adherence to organizational policies. Experience in event planning and visual design contributed to successful community activities that catered to diverse resident needs. Strong problem-solving skills utilized in addressing homeowner concerns and facilitating positive interactions within the community.
Overview
1
1
year of professional experience
Work History
Home Owners Association Employee
CCMC Property Management
Fort Worth
04.2024 - Current
- As a Home Owners Association Employee, I am responsible for managing the daily operations of the community pool, ensuring it remains a safe, clean, and welcoming space for residents and guests. In addition to overseeing pool maintenance and enforcing usage guidelines, this role also facilitates the scheduling and upkeep of emeritus spaces, supporting activities and events tailored to senior residents. Acting as a key point of contact for homeowners, I help resolve concerns, communicate community rules, and foster a positive living environment through attentive service and effective coordination with the HOA board.
- Created marketing campaigns to attract new customers.
- Provided direction and guidance to employees.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Ensured compliance with applicable laws and regulations related to business operations.
- Monitored performance of personnel against goals set forth by the company.
- Managed daily operations of business, including hiring and training staff.
- Maintained relationships with existing clients by providing superior customer service.
- Developed policies and procedures for the organization.
Education
Bachelor of Arts - Business Administration And Management
Hendrix College
Conway, Arkansas 05-2028
Skills
- Project Coordination
- Team Leadership
- Policy Implementation
- Strategic Planning
- Event Planning
- Visual Design Sense
- Problem Solving
- Employee training
- Conflict resolution
- Operations management
Affiliations
- Thrift Store Small Business Owner
- College Basketball Player
Timeline
Home Owners Association Employee
CCMC Property Management
04.2024 - Current
Bachelor of Arts - Business Administration And Management
Hendrix College