Corbin Healey
Luna Pier,MI
Summary
Proven leader with a track record of enhancing team performance and sales at Lowe's and Target through effective problem-solving and team collaboration. Skilled in staff training and goal setting, achieving top district rankings by fostering high-performance cultures. Excels in attention to detail and coaching, driving operational excellence and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Leader
Target
06.2024 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Train, develop, and onboard all Front-of-Store team members.
- Order all necessary materials for day to day operations while maintaining a healthy profit and loss report.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Assistant Store Manager
Lowe's
12.2022 - 06.2024
- Develop and implement strategies to achieve sales goals and enhance profit.
- Assist Store Manager in overseeing daily operations, including staff supervision, inventory management, and customer service.
- Train and mentor sales team members to uphold company standards and provide exceptional service.
- Coordinate with vendors and suppliers to ensure timely delivery of products and optimal inventory levels.
- Analyze store performance data and customer feedback to identify areas for improvement and implement solutions.
- Interface with customers on a daily basis to ensure a high-quality experience and identify resolutions to order issues.
- Manage all daily functions of retail operations with the store manager, including visual merchandising for new products, inventory forecasting, and sales reporting.
- Lead a team of eight sales specialists, dene workows, provide coaching to improve sales performance, and build a high-performance work culture, [resulting in a top three district ranking for sales vs plan].
Specialty Department Supervisor
Lowes
03.2021 - 12.2022
- Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
- Collaborated with other department supervisors to develop cross-functional solutions for store-wide issues.
- Assisted in the recruitment process, selecting highly motivated candidates who positively contributed to team dynamics.
- Managed daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Evaluated suppliers based on quality assurance criteria, cultivating reliable partnerships that led to increased cost savings.
- Increased sales in the specialty department through effective merchandising and product promotion.
- Boosted employee satisfaction by fostering a positive work environment and providing consistent feedback.
- Provided guidance on product knowledge to both employees and customers, enhancing overall shopping experience within the specialty department.
Sales Specialist
Lowes
11.2019 - 03.2021
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problem-solving.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
- Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Food and Beverage Server
Applebee's Grill + Bar
06.2017 - 11.2019
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Greeted guests warmly to foster welcoming environment.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Remained focused, calm and professional during peak rush hours.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
- Checked on guests throughout meal to attend to needs and provide great service.
- Promoted a safe dining environment by adhering to strict food handling guidelines and maintaining cleanliness standards throughout the establishment.
- Managed high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service.
Education
No Degree - Education
University of Toledo
Toledo, OHHigh School Diploma -
Erie Mason Senior High School
Erie05.2018
Skills
- Problem-Solving
- Attention to Detail
- Teamwork and Collaboration
- Team Supervision
- Staff Training
- Goal Setting
- Flexible Schedule
- Work Planning and Prioritization
- Coaching and Mentoring
- Documentation And Reporting
Certification
Michigan Residential Builders Salesperson
Timeline
Team Leader
Target
06.2024 - Current
Assistant Store Manager
Lowe's
12.2022 - 06.2024
Specialty Department Supervisor
Lowes
03.2021 - 12.2022
Sales Specialist
Lowes
11.2019 - 03.2021
Food and Beverage Server
Applebee's Grill + Bar
06.2017 - 11.2019
No Degree - Education
University of Toledo
High School Diploma -
Erie Mason Senior High School
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