Corby Cunningham
Florence,KY
Summary
Detail-oriented analyst with experience in banking, financial crimes, and customer service. Strong in information gathering, documentation, and compliance support. Focused on identifying risk, reducing false positives, and improving investigation quality.
Overview
10
10
years of professional experience
Work History
Financial Crimes Analyst
AMLRightsourse
12.2021 - 03.2026
- Analyzed customer profiles, KYC records, and supporting documentation to strengthen due diligence decisions.
- Reviewed transaction monitoring alerts to identify suspicious activity and escalate cases for further investigation.
- Evaluated sanctions and watchlist screening results to resolve true matches and minimize false positives.
- Documented investigation findings in case management systems with clear, audit-ready summaries.
Customer Service Representative
Citibank
08.2019 - 12.2021
- Resolved customer inquiries across banking products, delivering accurate solutions and clear account guidance.
- Guided customers through online banking tools, password access, and digital service navigation.
- Processed account maintenance requests, ensuring data accuracy and compliance with internal procedures.
- Escalated complex issues to appropriate teams, supporting timely resolution and customer satisfaction.
Maintenance Assistant
St. John the Baptist Catholic School and Church
06.2016 - 08.2019
- Inspected building systems, identifying repair needs before issues disrupted classrooms or worship services.
- Repaired plumbing, electrical, and carpentry issues to maintain dependable facility conditions.
- Scheduled and completed routine upkeep for classrooms, offices, worship spaces, and common areas.
- Coordinated preventative maintenance across school and church facilities to support safe daily operations.
Education
Bachelor of Science - Business
University of Phoenix
Tempe, AZ12.2020
Skills
- Office software
- Compliance analysis
- Documentation and reporting
- Data research and validation
- MS Excel
- Case documentation
- Analytical thinking
- Critical thinking
- Attention to detail
- Fraud detection
- Regulatory compliance
- Operational strategy
Timeline
Financial Crimes Analyst
AMLRightsourse
12.2021 - 03.2026
Customer Service Representative
Citibank
08.2019 - 12.2021
Maintenance Assistant
St. John the Baptist Catholic School and Church
06.2016 - 08.2019
Bachelor of Science - Business
University of Phoenix