Cordario Scott
Box Springs,GA
Summary
Dynamic professional with a proven track record at Scott Appliance Services, excelling in customer service and HVAC system knowledge. Demonstrated leadership in managing teams and fostering strong client relationships, leading to significant repeat business. Skilled in HVAC maintenance and team leadership, achieving high levels of customer satisfaction and operational efficiency.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner
Scott Appliance Services
08.2018 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Answered up to 12 calls a day and diagnosis between 8 and 10 homes a day.
Driver , Mechanic
RBX
12.2023 - 06.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Drove through 3 or more states within 9 hours.
- Ranging About 3k miles a week.
Team Leader
Walmart DC
11.2020 - 02.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Kept up morale for a team up to 26 members.
Technician Specialist
National Platinum Service
02.2015 - 11.2020
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Responded to 8 or more house calls a day.
Inspector in Quality Assurance and Quality Control
DMC
02.2014 - 01.2015
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Inspected more than 30% of product in timely and manageable time frame.
Education
GED -
Harris County High
Hamilton, Ga08-2004
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Utility repairs understanding
- EPA certification
- Experienced in residential HVAC
- HVAC maintenance
- HVAC system knowledge
- Hand tool proficiency
- Cutting and grinding
- Fabrication
Accomplishments
- Started my own Business in appliances.
- Documented and resolved issues which led to great results.
- Supervised a team of 14 to 20 members.
- Resolved product issue through consumer testing.
Certification
- Forklift Certification
- EPA Certification
- HVAC Certification
Languages
English
Full Professional
Timeline
Driver , Mechanic
RBX
12.2023 - 06.2024
Team Leader
Walmart DC
11.2020 - 02.2023
Owner
Scott Appliance Services
08.2018 - Current
Technician Specialist
National Platinum Service
02.2015 - 11.2020
Inspector in Quality Assurance and Quality Control
DMC
02.2014 - 01.2015
- Forklift Certification
- EPA Certification
- HVAC Certification
GED -
Harris County High
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