Cordelia Moore
Ocala,Fl
Summary
Obtain a position as a team player in a people oriented organization where I can maximize my skills and deliver top notch customer service. Experience in a challenging environment to achieve corporate goals with warm and engaging ability to hit it off right away. To provide strong communication skills as genuinely curious about customer needs and motivated to find solutions.
Overview
13
13
years of professional experience
Work History
Patient Coordinator
MyeyeDr
01.2023 - Current
- Dedicated and empathetic Patient Coordinator providing exceptional administrative and patient care support in healthcare settings
- Proficient in managing patient schedules, coordinating appointments, and ensuring a seamless patient experience
- Adept at communicating effectively with patients, healthcare professionals, and administrative staff
- Skilled in utilizing electronic health record systems and maintaining strict confidentiality in accordance with HIPAA regulations
- Known for outstanding organizational abilities, attention to detail, and a collaborative approach to teamwork
- Committed to delivering compassionate care and excellent customer service
- Seeking to contribute expertise to a dynamic healthcare
Store associate
UPS Store
02.2018 - 03.2020
- Results-driven and customer-focused professional with a strong background in retail operations
- Proven track record of delivering exceptional customer service in a fast-paced environment
- Skilled in handling diverse responsibilities, from processing shipments and managing inventory to assisting customers with their shipping and printing needs
- Adept at using UPS shipping systems and other point-of-sale software
- Detail-oriented with a commitment to accuracy in processing transactions and maintaining a tidy and organized store
- Known for being a reliable team player with excellent communication skills
Certified Nursing Assistant
Comfort Keepers
09.2015 - 05.2017
- Personal care, meal preparation, housekeeping, mobility services and vital signs
- Care that is completely personalized can involve assistance for a few hours each week or around the clock
- In addition, I provide friendly companionship that makes an essential difference in the client’s quality of life
- Provide care for those suffering from degenerative diseases such as Dementia and Alzheimer’s disease
- Communication with family and continuous updating client personal care.
Security Guard/Dispatch Commander
Guard Systems Inc.
08.2013 - 09.2015
- Experience as Dispatch Commander for Swift terminal, required to log in tractors and trailers into the AS400 program to confirm that the individuals information is accurate
- Inspect trailers to make sure they were empty before allowing the drivers to leave the property with the trailers.
Security Guard
Minders Protective Services
04.2012 - 05.2013
- One year experience in patrolling industrial and commercial premises to prevent and detect signs of intrusion near security doors, windows and gates
- Responded to alarms and investigated disturbances including monitoring and authorizing entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
- Wrote reports of daily activities and irregularities, such as equipment or property damage, theft presence of unauthorized persons, or unusual occurrences
- Called police or fire departments in cases of emergency, such as fire or presence of unauthorized persons
- Experience with incident reports, foot patrol and vehicle patrol also dispatch facility commander
- I obtain my guard card, CPR, AED, firearm permit and chemical agent.
Laborer
Burlington Coats Distribution
11.2010 - 05.2011
- Ensuring the truck is unloaded and clearing processed cartons to staging areas
- Receiving and sorting cartons when they arrive including opening boxes and identifying items
- Doing cycle counts & inventory while completing other material handling duties as needed.
Education
La Sierra High School
Riverside, CACertified Medical Assistant -
North West College
Riverside, CASecurity Officer Training Academy
San Bernardino, CANational Notary Association
The Villages, FLSkills
- Computer literate and proficient with MS Windows, prepare shipping packages, experience functioning copy and fax machines Effective communicator, excellent verbal, written and listening skills Highly adaptable to diversity and various situations; emphasize aspects of quality customer service as a top priority, successfully settling customer concerns while working within company rules and regulations; Goal-focused and task-oriented Certified notary public
Community Service And Awards
- Youth Basketball
- Volunteer for Voting Poles
- NAMI WALK for 3 years
Timeline
Patient Coordinator
MyeyeDr
01.2023 - Current
Store associate
UPS Store
02.2018 - 03.2020
Certified Nursing Assistant
Comfort Keepers
09.2015 - 05.2017
Security Guard/Dispatch Commander
Guard Systems Inc.
08.2013 - 09.2015
Security Guard
Minders Protective Services
04.2012 - 05.2013
Laborer
Burlington Coats Distribution
11.2010 - 05.2011
La Sierra High School
Certified Medical Assistant -
North West College
Security Officer Training Academy
National Notary Association
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