Cordelia F. Green
Chicago,IL
Summary
Motivated Security /Field Supervisor proficiently manages personnel in variety of project scenarios. Facilitates successful operational procedures with insight into specific task requirements. Tactful communicator provides advantageous guidance toward ideal results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Field Supervisor (Captain)
Allied Universal Security Services
05.2022 - 11.2023
- Supervised field operations teams to complete projects within established timelines.
- Monitored employee performance for compliance with regulations and policies.
- Presented weekly and monthly performance reports to demonstrate team progress.
- Planned and scheduled field activities according to set timelines and order of operations.
- Investigated issues and developed effective solutions.
- Evaluated performance and progress, and made proactive adjustments.
- Trained workers in proper methods, equipment operation and safety procedures.
- Administered disciplinary actions to workers violating safety regulations and company policies.
Security Site Supervisor
Titan Security Services
08.2019 - 03.2022
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Recorded incident reports with detailed accounts of occurrences.
- Wrote and submitted daily reports on security team operations.
- Provided guidance to security staff on appropriate courses of action for diverse situations.
- Developed improved training methods with focus on public safety and officer awareness.
- Removed unauthorized persons from facility grounds.
- Conducted regular patrols of facility to detect and deter security threats.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Monitored and approved access control systems for accessibility to authorized personnel.
Concierge Security Supervisor
Guardian Security Services
07.2018 - 03.2019
- Responsible for overseeing all operations of the entire 60 story rental and commercial propert
- Effectively utilize technology to assist clients in securing their facilities (tablets, access control systems, visitor management systems and CCTV systems)
- Overseen staffing, scheduling, and on-site training for Security Officers assigned to shift
- Ensured quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
- Assisted with the preparation and communication of post orders for assigned site
- Maintained, reviewed and distributed required reports and records
- Assisted with scheduling Lead Officers and Security Officers at assigned account
- Kept a deadline-driven environment while maintaining high quality standards of operational safety and customer service.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Security Officer
Monterrey Security Consultants
09.2016 - 04.2018
- Welcomed guest to the property, also made myself readily available to assist with their needs
- Secured premises and personnel by patrolling property, inspecting buildings, equipment and access points
- Adopted new procedures in a timely manner and seek out help/guidance from supervisors and management if necessary.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
Site Security Supervisor
Global Aviation Services
08.2014 - 09.2016
- Directly supervised Lead Officers and Security Officers at assigned account
- Assisted with interviewing prospective employees for assigned account
- Communicated with General or Operations Manager on regular basis
- Acted as liaison between assigned client and the branch office.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Kept team compliant with security protocols and appearance standards.
- Investigated incidents and wrote reports.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Completed vulnerability scans to identify at-risk systems and remediate issues.
- Served as liaison with public officials, company negotiators and other departments to maintain big picture understanding of security needs covering all corporate assets.
Education
General Education Diploma -
Illinois State Board of Education
Chicago, IL07.2003
Skills
- Superior Customer Service,
Leadership,Detailed,Patrolling,Problem Solving,Site Management
- Train Employees
- Site Supervision
- Microsoft Outlook
- Site Inspection
- Shift Coverage
- Site Documentation
- CCTV
- Strong leadership
- Monitoring
- Writing
Certification
- CPR >09/2025
- AED >09/2025
- First-Aid >09/2025
- Active Perc >05/2024
- 20Hr Basic Training Certification
- Fully vaccinated
Timeline
Field Supervisor (Captain)
Allied Universal Security Services
05.2022 - 11.2023
Security Site Supervisor
Titan Security Services
08.2019 - 03.2022
Concierge Security Supervisor
Guardian Security Services
07.2018 - 03.2019
Security Officer
Monterrey Security Consultants
09.2016 - 04.2018
Site Security Supervisor
Global Aviation Services
08.2014 - 09.2016
General Education Diploma -
Illinois State Board of Education
- CPR >09/2025
- AED >09/2025
- First-Aid >09/2025
- Active Perc >05/2024
- 20Hr Basic Training Certification
- Fully vaccinated
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