Cordell J. Harris
Independent Automotive Technician
Little Elm,TX
8
years of professional experience
Customer-focused automotive sales professional with a proven ability to generate opportunities, build lasting relationships, and deliver premium buying experiences. Experienced in proactive prospecting, internet lead management, customer follow-up, and consultative sales techniques that create trust and drive results. Leveraging a unique combination of automotive expertise and sales acumen, excels at educating customers, presenting vehicle value, and navigating complex purchasing decisions. Known for professionalism, persistence, and a customer-first approach that fosters loyalty, referrals, and long-term business growth.
Work History
Sales Consultant
3 Months- Consistently led the sales team in outbound prospecting calls and follow-up activity.
- Generated appointments through CRM outreach, internet lead follow-up, and proactive customer engagement.
- Conducted vehicle demonstrations, test drives, and needs assessments.
- Guided customers through vehicle selection, financing coordination, and delivery.
- Developed extensive product knowledge across Chrysler, Dodge, Jeep, and Ram lineups.
Freelance
1 Year 5 Months- Provide mobile diagnostics, maintenance, and repair services for private clients.
- Manage customer acquisition, estimates, scheduling, invoicing, and service delivery.
- Built a reputation for honest recommendations and quality workmanship.
Assistant General Manager / Service Advisor
1 Year 9 Months- Promoted rapidly from entry-level Service Advisor to Assistant General Manager.
- Oversaw daily operations to enhance customer satisfaction and service efficiency.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Ranked in the Top 20% company-wide in sales and gross profit while maintaining Gold Customer Service ratings.
- Managed shop operations, workflow, inventory, scheduling, and customer satisfaction.
- Presented repair recommendations and consistently built customer trust through transparency.
- Earned Employee of the Month recognition twice.
Automotive Technician (C-B Level)
3 Years 11 Months- Performed diagnostics, maintenance, and repair work on domestic and import vehicles.
- Conducted Digital Vehicle Inspections and documented repair needs.
- Communicated technical findings directly with customers and service advisors.
- Performed brake, suspension, drivability, engine, and electrical repairs.
- Assisted in training entry-level technicians.
Education
High School Diploma - Welding Program
Skills
Product Knowledge
Entrepreneurial Spirit
Adaptability to change
Prospecting clients/Cold Calls/Consistent Follow Up
Competitive
Building rapport
Proficient with VINSolutions and Tecobi
Teamwork
Honest and dependable
Attention to detail
Strong communication and interpersonal skills
Team leadership
Service advising
Multitasking and Organization
Automotive Systems and Mechanical Knowledge
Product demonstrations
Negotiations strength
Timeline
Sales Consultant
Shottenkirk Chrysler Dodge Jeep Ram
02.2026 - 05.2026Read More
Freelance
Independent Automotive Technician
01.2025 - CurrentRead More
Assistant General Manager / Service Advisor
Caliber Auto Care
04.2023 - 01.2025Read More
Automotive Technician (C-B Level)
Multiple Automotive Repair Facilities
01.2018 - 12.2021Read More
Atascocita High School
High School Diploma from Welding Program
Read More