Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cordell Staples

Portland,OR

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience

Work History

Night Ministry Specialist

Portland Rescue Mission
02.2023 - Current
  • Ensuring that Portland Rescue Mission Burnside Shelter was safe and healing environment through operational excellence, following Portland Rescue Mission's safety practices, and de-escalating potentially volatile situations whenever necessary.
  • Welcome and support individual volunteers and volunteer groups serving Burnside Shelter, be available and present to help navigate difficult interactions and provide coverage when necessary.
  • Ensure all operational procedures and PRM policies are followed resulting in effective care for all Guests, Next Step and Connect participants.
  • Serve as part of guest services team in providing coverage of daily operations Burnside facility, especially working alongside coworkers in Guest Relations Office and men's shelter ministries.
  • Document significant interactions with Guests in PRM database and communicate important information with coworkers via email.
  • Followed all company policies and procedures to deliver quality work.
  • Conducted regular reviews of operations and identified areas for improvement.

Mail Handler

USPS, United States Postal Service
03.2022 - 02.2023
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.
  • Minimized errors in mail distribution, carefully examining labels and barcodes to ensure accurate routing.
  • Maintained high level of confidentiality with mail items in line with regulations.
  • Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
  • Ensured timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within facility.
  • Skilled at working independently and collaboratively in team environments.
  • Worked flexible hours across night, weekend, and holiday shifts.

Caregiver, Special Needs

Mario's Adult Foster Care
04.2008 - 03.2022
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Laundered items, changed sheets and made bed to keep patient
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided personal care to maintain hygiene and prevent health problems.
  • Maintained confidentiality and privacy to protect individual's rights and well-being.
  • Communicated well both verbally and in writing with clients, guardians, and medical professionals.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Bachelor of Science - Sociology

Portland State University
Portland, OR
06.2017

Associate of Science - General Studies

Portland Community College
Portland, OR
06.2015

GED -

Portland Community College
Portland, OR
05.1999

Skills

  • Expert Problem Solving
  • HVAC Systems
  • Emergency Response
  • Proficient in Microsoft Office
  • Data Analysis
  • Written Communication
  • Recordkeeping
  • Good Telephone Etiquette
  • Dependable and Responsible
  • Critical Thinking
  • Team building
  • First Aid/CPR

Timeline

Night Ministry Specialist

Portland Rescue Mission
02.2023 - Current

Mail Handler

USPS, United States Postal Service
03.2022 - 02.2023

Caregiver, Special Needs

Mario's Adult Foster Care
04.2008 - 03.2022

Bachelor of Science - Sociology

Portland State University

Associate of Science - General Studies

Portland Community College

GED -

Portland Community College

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Cordell Staples