CORDELLA R POWELL
Athens,AL
Summary
Dynamic Configuration Management Lead at i3 with a proven track record in change control and cross-functional collaboration. Adept at leveraging Power BI for data visualization while demonstrating critical thinking and attention to detail. Successfully managed project timelines, enhancing workflow efficiency and supporting organizational objectives.
Overview
23
23
years of professional experience
2
2
Certifications
Work History
Configuration Management Lead
i3
Huntsville, AL
06.2024 - Current
- Coordinated with cross-functional teams to align configuration management processes, enhancing collaboration and efficiency.
- Maintained configuration databases to track assets and changes effectively.
- Managed change requests, ensuring accurate documentation for updates to maintain compliance.
- Supported audits by delivering configuration documentation and reports, facilitating adherence to regulatory standards.
- Facilitated meetings between stakeholders to gather requirements and update progress.
- Coordinated project schedules and timelines to ensure efficient workflow.
- Modified project plans to align with organizational objectives.
Vice President
TEAM 22 Investments LLC
Athens, AL
06.2014 - Current
- Conducted thorough background checks on prospective tenants to ensure suitable approvals.
- Maintained precise records of tenant payments, documenting discrepancies and late fees to uphold financial integrity.
- Established policies for tenant applications, security deposits, and lease agreements.
- Maintained accurate records of all financial transactions related to rental properties.
- Coordinated property maintenance and repairs with contractors to ensure timely service and tenant satisfaction.
- Responded promptly to tenants' requests for repairs or other services.
- Conducted market research to evaluate trends and ensure competitive pricing strategies.
Cyber Supply Chain Risk Management Analyst
OASYS Incorporated
Huntsville, AL
06.2023 - 06.2024
- Analyzed risk data to identify threats impacting organizational operations, enabling informed risk management decisions.
- Conducted regular assessments of internal controls and risk mitigation measures.
- Prepared detailed risk assessment reports for executive review, facilitating strategic decision-making.
- Developed interactive dashboards using Power BI for data visualization and reporting.
- Conducted data cleansing and transformation to ensure accuracy in reports.
- Trained team members on Power BI functionalities and best practices, enhancing overall team data analysis capabilities.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Executive Assistant to CEO
HAPPI Health
Huntsville, AL
03.2022 - 06.2023
- Coordinated executive calendars and scheduled appointments for senior leadership to optimize time management.
- Prepared meeting agendas and took minutes during executive meetings.
- Assisted in drafting and editing internal communications and reports.
- Planned and executed company events and meetings to foster team collaboration.
- Supported preparation of contracts, invoices, purchase orders, and other essential documentation for daily operations.
- Provided technical support to staff and resolved IT-related issues.
- Tested new products prior to their release into the production environment.
Billing Supervisor/IT Liaison
Diatherix Laboratories
Huntsville, AL
05.2020 - 10.2020
- Supervised medical billing team, achieving timely claims processing and reducing delays.
- Reviewed and corrected billing discrepancies for accuracy.
- Trained new staff on billing procedures and software tools.
- Managed escalated customer issues with effective communication tactics.
- Facilitated communication between technical teams and non-technical stakeholders to streamline project requirements.
- Coordinated training sessions for end-users on new systems and tools to enhance user adoption.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
Billing Team Lead
Diatherix Laboratories
Huntsville, AL
08.2018 - 05.2020
- Coordinated team scheduling and workload distribution to optimize efficiency.
- Reviewed billing discrepancies and resolved issues promptly.
- Implemented process improvements to enhance workflow efficiency.
- Evaluated team performance and delivered constructive feedback to support development.
- Developed training materials for new billing team members.
- Performed quality assurance checks on completed work from the billing team members.
- Generated reports to monitor and analyze progress of billing operations.
Financial Counselor
Oncology Specialties
Huntsville, AL
02.2013 - 07.2018
- Analyzed patient financial situations to determine eligibility for assistance programs.
- Coordinated financial assistance resources with healthcare providers to enhance patient support.
- Assisted patients with financial aid applications and insurance verification processes.
- Educated patients on treatment costs and payment options available to them.
- Simplified complex billing information for patients and families to improve understanding.
- Guided patients through the treatment financial process to ensure clarity and support.
- Managed multiple cases simultaneously while ensuring all deadlines were met according to established policies.
Business Systems Analyst
Providence Health Systems
Anchorage, AK
10.2009 - 01.2012
- Analyzed user requirements and implemented system changes to improve efficiency.
- Designed, developed, tested, documented, and maintained new applications and software components.
- Created technical documentation including flowcharts, diagrams, and process maps to support user understanding and system clarity.
- Monitored system performance metrics to proactively identify anomalies and address potential issues.
- Troubleshot program and system malfunctions, restoring functionality to minimize downtime and maintain operational efficiency.
- Provided training sessions for end users on how best to utilize the company's systems.
- Developed and managed project plans while providing status updates to management.
Team Lead/Billing Specialist
Providence Health Systems
Anchorage, AK
04.2006 - 09.2009
- Supervised billing team, ensuring accurate and timely invoice processing and distribution.
- Trained staff on billing procedures and software systems, enhancing team efficiency.
- Developed training materials for onboarding new billing team members, improving integration and performance.
- Performed periodic audits of customer accounts to ensure accuracy of data entry.
- Recruited, interviewed and selected employees to fill vacant roles.
- Researched and prepared reports required by management or governmental agencies.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Supervisor
Comanche County Memorial Hospital
Lawton, OK
10.2002 - 12.2005
- Managed operations of medical billing team, setting goals and assigning tasks to meet departmental objectives.
- Supervised daily medical billing operations, ensuring accurate and timely claim processing.
- Trained and mentored staff on billing protocols and compliance regulations.
- Analyzed data trends related to payer reimbursements and provided recommendations for improvement.
- Facilitated training sessions for staff on new systems and technologies, enhancing team proficiency.
- Conducted regular testing and troubleshooting of software applications and systems.
- Provided technical support to users, resolving issues efficiently and effectively.
Education
Bachelor’s Degree - Information Systems
University of Alabama at Birmingham
Birmingham, AL04.2022
Associate’s Degree - Pharmacy and Medical Administration
Denver Technical College
Colorado Springs, CO12.1998
Master of Science - Cyber Security and Information Assurance
Western Governors University
Salt Lake City, UTSkills
- Configuration management
- Change control
- Project management
- MySQL and Business Objects experience
- Tableau and Python skills
- Power BI and Visio capabilities
- McKesson, EPIC, and Xifin software knowledge
- Microsoft Office Suite proficiency
- Lucidchart and Slack expertise
- Critical thinking and adaptability
- Accountability and attention to detail
- Time management and cultural competency
Clearance
Top Secret Clearance (Active)
Certification
CompTIA Security+
Timeline
Configuration Management Lead
i3
06.2024 - Current
Cyber Supply Chain Risk Management Analyst
OASYS Incorporated
06.2023 - 06.2024
Executive Assistant to CEO
HAPPI Health
03.2022 - 06.2023
Billing Supervisor/IT Liaison
Diatherix Laboratories
05.2020 - 10.2020
Billing Team Lead
Diatherix Laboratories
08.2018 - 05.2020
Vice President
TEAM 22 Investments LLC
06.2014 - Current
Financial Counselor
Oncology Specialties
02.2013 - 07.2018
Business Systems Analyst
Providence Health Systems
10.2009 - 01.2012
Team Lead/Billing Specialist
Providence Health Systems
04.2006 - 09.2009
Supervisor
Comanche County Memorial Hospital
10.2002 - 12.2005
Bachelor’s Degree - Information Systems
University of Alabama at Birmingham
Associate’s Degree - Pharmacy and Medical Administration
Denver Technical College
Master of Science - Cyber Security and Information Assurance
Western Governors University