CORDELLIA SPRUILL
Greenwood,United States
Summary
Dedicated healthcare professional skilled in patient intake responsibilities, with strong organizational and communication abilities. Proven success in optimizing patient flow and enhancing the overall patient experience. Committed to fostering a collaborative environment and adept at adapting to the dynamic needs of the healthcare sector. Expertise in patient data management, combined with a focus on empathetic interactions, ensures a compassionate approach to care.
Overview
9
9
years of professional experience
Work History
Office Coordinator
Greenwood Leflore Hospital
01.2019 - 10.2023
- Processed insurance claims with thorough coverage verification, ensuring compliance with healthcare regulations and enhancing workflow efficiency.
- Maintained and updated electronic health records, significantly improving data integrity and accuracy.
- Reformed patient billing processes, leading to reduced resolution times and improved approval rates.
- Coordinated with medical staff for timely insurance claim submissions, fostering effective communication and collaboration.
- Established a supportive environment for patients through empathetic communication, enhancing overall customer support.
Receptionist
Greenwood Leflore Hospital
01.2015 - 12.2019
- Facilitated effective communication between medical staff and patients, enhancing patient care and minimizing administrative errors.
- Maintained accurate patient records in compliance with confidentiality standards, significantly reducing data discrepancies.
- Provided patients with clear and compassionate instructions regarding hospital procedures, leading to improved patient satisfaction.
- Coordinated with medical staff to ensure seamless communication, which contributed to enhanced patient care and reduced errors.
Education
Bachelor’s -
Walden University
Minneapolis04-2026
AA - General Studies
Mississippi Delta Community College
Moorhead05-2012
High School Diploma -
Maranatha Christian Academy
Minter City05-2010
Skills
- Communication
- Confidentiality
- Accuracy
- Customer Support
- Interpersonal Skills
- Ability To Work Independently
- Multi-Tasking
- Data entry
- Intake assessment
- Compassionate communication
- Critical thinking skills
Timeline
Office Coordinator
Greenwood Leflore Hospital
01.2019 - 10.2023
Receptionist
Greenwood Leflore Hospital
01.2015 - 12.2019
Bachelor’s -
Walden University
AA - General Studies
Mississippi Delta Community College
High School Diploma -
Maranatha Christian Academy