Coretta Taylor

* Ensuring drivers follow safe driving practices.

* Taking responsibility for day to day counseling and evaluation

reports to management.

* Conducts on the scene accident investigation; assists drivers

in preparing accident reports, and safety violations documents.

* Liaisons between driver and both clients and customer service

issues.

* Evaluates and monitors drivers safety and performance.

* Ability to adapt to changing situations and willingness to help

to help in a variety of situations.

* Ability to manage time effectively.

• Maximized fuel efficiency through careful acceleration techniques and proactive route planning adjustments based on real-time traffic information.
• Navigated complex routes confidently using GPS technology or printed maps when necessary for optimal routing decisions.
• Demonstrated exceptional driving skills in various weather conditions, ensuring passenger safety during adverse situations.
• Handled emergency situations calmly and efficiently while prioritizing passenger well-being above all else.
• Increased rider retention through courteous and professional interactions with passengers, addressing their concerns and answering questions.
• Improved customer satisfaction by providing safe and timely transportation to passengers.
• Assisted disabled passengers, ensuring comfortable boarding, seating, and disembarking from the bus.