Corey Aguero
El Paso,TX
Summary
Dedicated professional adept at coordinating training, paperwork, exceptional communication and planning abilities utilizing interpersonal skills, excellent time management and problem-solving skills with an organized and thorough nature.
Overview
9
9
years of professional experience
Work History
COVID-19 Contact Tracer
TEK Systems Global Services
07.2020 - 12.2023
- Reduced COVID-19 transmission by effectively identifying and contacting exposed individuals via phone call, text, e-mail and other platforms.
- Improved contact tracing efficiency with accurate data entry and case management system utilization.
- Utilized many different applications with the ability to multitask different processes and procedures
- Trained new team members on best practices for effective contact tracing procedures, enhancing overall team performance.
- Developed and implemented training classes to educate team members and community residents.
Kitchen Manager
Mellow Mushroom Pizza Bakers
09.2016 - 02.2020
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.
Customer Sales Representative
DIRECTV
09.2014 - 07.2016
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Enhanced the overall customer experience by providing personalized recommendations based on their preferences and needs.
- Collaborated with team members to achieve monthly sales targets consistently.
- Conducted thorough research on competitor offerings regularly, staying informed about industry trends and using this knowledge strategically during sales interactions.
- Achieved or exceeded company-defined sales quotas.
Education
High School Diploma -
J M Hanks High School
El Paso, TXAssociate of Arts - Culinary Arts
El Paso Community College
El Paso, TXSkills
- Data Collection
- Computer literacy
- Healthcare knowledge
- Telephone etiquette
- Customer service
- Multitasking abilities
- Bilingual in English and Spanish
- Training Skills
- Networking abilities
- Team collaboration
- Work Planning and Organization
Timeline
COVID-19 Contact Tracer
TEK Systems Global Services
07.2020 - 12.2023
Kitchen Manager
Mellow Mushroom Pizza Bakers
09.2016 - 02.2020
Customer Sales Representative
DIRECTV
09.2014 - 07.2016
High School Diploma -
J M Hanks High School
Associate of Arts - Culinary Arts
El Paso Community College