Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
19
19
years of professional experience
Work History
General Manager
Leaf and Lion
10.2018 - Current
Lead the Human Resources Department in all aspects of hiring, training, disciplining and terminating employees
Developed and implemented Standard Operating Procedures, ensuring policy enforcement
Successfully negotiated Labor Peace Agreements with Union (UFCW 324)
Manage inventory through effective purchase orders, audits and forecasting
Build and maintain relationships with brand representatives, resulting in improved pricing
Developed and implemented strategies to increase sales and profitability.
Organized and facilitated events, including Certified Budtender training and Veterans and Cannabis: Working with the VA
Cultivate a welcoming and transparent work atmosphere in a high-paced environment
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Realtor
Realty One Group, Beach
01.2015 - 12.2018
Wrote contracts between sellers and Realty One Group for exclusive listing rights
Guided clients through the escrow process, ensuring their understanding of expectations, and timelines
Developed and executed marketing strategies to attract qualified buyers
Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Established networks with appraisers, lenders and home inspectors
Manager
One Love Beach Club
12.2010 - 10.2018
Train all new hires and enforce SOP
Maintain accurate inventory
Input all Purchase Orders
Ensure accuracy of nightly drops, created daily sales reports
Shift lead/Server
The Crab Pot Restaurant and Bar
08.2004 - 12.2010
Maintained professionalism in a fast-paced high-volume restaurant
environment as a shift lead
Opened or closed the restaurant, ensuring nightly accurate nightly drops
Resolved guest concerns and provided e ective solutions to enhance
guest experience
Delegated tasks to other employees and held them accountable
Education
B.A - Business
Entertainment and
Hospitality (Tourism
California State
University
Skills
Training Strategy
Development
Process Improvement
Relationship Building
Operational Efficiency
Leadership Development
Project Management
Inventory Management
Timeline
General Manager
Leaf and Lion
10.2018 - Current
Realtor
Realty One Group, Beach
01.2015 - 12.2018
Manager
One Love Beach Club
12.2010 - 10.2018
Shift lead/Server
The Crab Pot Restaurant and Bar
08.2004 - 12.2010
B.A - Business
Entertainment and
Hospitality (Tourism