Summary
Overview
Work History
Education
Skills
Professional References
Timeline
Generic

Stephen C. Cusumano

Rockville,RI

Summary

Training and development leader skilled in enhancing workforce capabilities through targeted training initiatives. Focused on aligning learning programs with operational priorities to drive safety, quality, and efficiency. Known for fostering a culture of continuous improvement and accountability in high-stakes environments.

Overview

14
14
years of professional experience

Work History

Training Manager

Worthington Enterprises
01.2021 - 01.2026
  • Developed strategic training initiatives aligned with operational goals and workforce capability needs, strengthening a culture of continuous improvement.
  • Led the development, implementation, and ongoing management of training programs for production employees, supporting consistent execution of quality, safety, and efficiency standards.
  • Directed team of production trainers in scheduling, delivering, documenting, and auditing employee training across operations to ensure compliance with quality and safety standards.
  • Established expectations and processes for trainer readiness and consistency, enhancing accountability and effectiveness of training programs.
  • Partnered with operational and human resources stakeholders to identify skill gaps and prioritize development needs, facilitating targeted employee growth and readiness.

Lead Trainer

Riverhead Building Supply
01.2019 - 01.2021
  • Delivered hands-on training and coaching to enhance receiving and inventory control in fast-paced building supply environment.
  • Developed and implemented forklift training for yard staff, reinforcing safe equipment operation, standardized work practices, and employee readiness.
  • Maintained operational accuracy and safety through consistent training and procedural compliance while supporting day-to-day workforce.

Military Police Officer

Rhode Island Army National Guard
01.2012 - 01.2018
  • Led, trained, and evaluated personnel in high-accountability operations, enhancing compliance with organizational standards and safety requirements.
  • Coached and provided performance feedback to instill discipline and readiness, fostering teamwork and effective execution of assigned responsibilities.
  • Inspected access points to maintain security protocols. to ensure security of personnel and property.

Education

Diploma - General Studies

Chariho High School
Wood River Junction, RI
06-2011

Basic Training & Military Police Training -

Rhode Island Army National Guard
East Greenwich, RI

Skills

  • Training strategy
  • Program development
  • Training Facilitation
  • Leadership Training
  • Skills Gap Analysis
  • Employee Development
  • Compliance training
  • Training Workshops
  • Training Metrics

Professional References

  • Tyler Stephenson-Donley, Staff Sergeant, Rhode Island Army National Guard, 401-290-8572
  • Carol Labossiere, Project Manager, State of Rhode Island, Division of State Police, 401-226-5013
  • Stephanie Fusco, Senior HR Business Partner, Worthington Enterprises, 440-812-9011

Timeline

Training Manager

Worthington Enterprises
01.2021 - 01.2026

Lead Trainer

Riverhead Building Supply
01.2019 - 01.2021

Military Police Officer

Rhode Island Army National Guard
01.2012 - 01.2018

Diploma - General Studies

Chariho High School

Basic Training & Military Police Training -

Rhode Island Army National Guard

Similar Profiles

  • Stephanie LinsonStephanie Linson

    <ul><li>Design and develop impactful training materials to enhance sales performance and leadership capabilities across the Sales L&D Department.</li><li>Lead the redesign of the Best in Call Onboarding 90-Day Program to improve knowledge retention and reduce turnover—introducing a blended learning model with digital simulations, gamified assessments, and diverse practice methods (eLearning, roleplay, hot seats).</li><li>Develop simulations using Symtrain and design user training for performance coaching tools including Observe.AI and Salesforce Omni Supervisor as part of a new Leadership Development Program for Team Supervisors.</li><li>Collaborate cross-functionally with department leaders to inform training strategy and gather feedback for continuous improvement.</li><li>Create and manage a departmental newsletter to promote L&D initiatives, training opportunities, and team achievements.</li><li>Strengthen interdepartmental collaboration to unify training deliverables and reinforce a cohesive L&D voice.</li></ul> at National Debt Relief<ul><li>Design and develop impactful training materials to enhance sales performance and leadership capabilities across the Sales L&D Department.</li><li>Lead the redesign of the Best in Call Onboarding 90-Day Program to improve knowledge retention and reduce turnover—introducing a blended learning model with digital simulations, gamified assessments, and diverse practice methods (eLearning, roleplay, hot seats).</li><li>Develop simulations using Symtrain and design user training for performance coaching tools including Observe.AI and Salesforce Omni Supervisor as part of a new Leadership Development Program for Team Supervisors.</li><li>Collaborate cross-functionally with department leaders to inform training strategy and gather feedback for continuous improvement.</li><li>Create and manage a departmental newsletter to promote L&D initiatives, training opportunities, and team achievements.</li><li>Strengthen interdepartmental collaboration to unify training deliverables and reinforce a cohesive L&D voice.</li></ul> at National Debt Relief

  • SMF SHAHEDSMF SHAHED

    ZONAL TRAINING LEAD-CHIEF MANAGER –EAST-1 at BHARAT FINANCIAL INCLUSION LTDZONAL TRAINING LEAD-CHIEF MANAGER –EAST-1 at BHARAT FINANCIAL INCLUSION LTD

  • Unnop LuechaUnnop Luecha

    Senior Training Manager at Beiersdorf ThailandSenior Training Manager at Beiersdorf Thailand

  • Jamie EhrenkauferJamie Ehrenkaufer

    Clinical Informatics Analytics Senior Training Manager at AdventHealth Medical Group East FLClinical Informatics Analytics Senior Training Manager at AdventHealth Medical Group East FL

CREATE PROFILE
Stephen C. Cusumano