Corey Beard
Tuscaloosa,AL
Summary
Supportive Steward experienced supporting culinary and service teams. Effective and efficient in areas of hospitality, customer satisfaction, and sanitation. Over 4 years of experience in fast-paced environments. Enthusiastic and personable with strong foundation of service industry expertise.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Steward
Uncruise Adventures
03.2024 - Current
- Drove customer satisfaction through exceptional service and attentive assistance to passenger needs.
- Successfully maintained a fast-paced work environment while ensuring proper organization of cleaning supplies.
- Demonstrated flexibility by assuming varied roles to ensure adequate coverage at critical stations.
- Partnered with culinary team to meet individual dietary needs by customizing meals when required.
Dining Steward
American Cruise Lines
05.2023 - 03.2024
- Interacts with guests to fulfill culinary requests and provide a memorable dining experience.
- Ensure adherence to all sanitation policies and procedures for the dining area, lounges, and bar.
- Enhanced overall customer experience through providing support with greetings, seating arrangements, as well as recommending food and drink options.
- Contributed to a more enjoyable and comfortable commute for passengers by effectively anticipating their needs.
Server Shift Leader
SoCal
02.2022 - 05.2023
- Ensured customer satisfaction and handled customer complaints in a professional manner.
- Maintained cleanliness of the restaurant, including dining room, kitchen, restrooms, and parking lot.
- Provided leadership to servers and other restaurant staff members by setting an example of excellent service.
- Monitored inventory levels and ordered supplies as needed.
- Completed end-of-shift paperwork accurately and submitted it according to company guidelines.
Server
Dillard's SteakHouse
06.2020 - 02.2022
- Welcomed and presented menus to guests.
- Achieved excellent and satisfactory customer service through dedicated efforts.
- Supported the development of new servers through active participation in their initial training.
- Maintained awareness of current menu items, garnishes, ingredients and preparation techniques during my tenure.
- Prepared beverages following standardized recipes.
Education
Bachelor of Science -
Mississippi State University
Starkville, MS05.2015
High School Diploma -
East Okktibeha Co. High School
Starkville,MS05.2008
Skills
- Hospitality
- Customer Assistance
- Relationship Building
- Conflict Resolution
- Clear Communication
- Time Management
- Performance Improvement
- Decision-Making
- Customer Relations
- Team Player
- Problem-Solving
- Food safety knowledge
Certification
CPR/AED-certified
National CPR Foundation
March 28th, 2024
Timeline
Steward
Uncruise Adventures
03.2024 - Current
Dining Steward
American Cruise Lines
05.2023 - 03.2024
Server Shift Leader
SoCal
02.2022 - 05.2023
Server
Dillard's SteakHouse
06.2020 - 02.2022
Bachelor of Science -
Mississippi State University
High School Diploma -
East Okktibeha Co. High School
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