Seek opportunities in project management to apply skills and experience in contributing to team success.
Assist teams in achieving organizational goals through collaboration and support.
Provide support to team members in completing tasks and projects effectively.
Work History
Sales Representative
7 Years
Spectrum, Charter | 08.2019 - Current
As a sales representative I am responsible for taking high volume phone calls, chats, and door to door sales, engaging with customers, and finding out their needs and wants in order to create a package of in-home services involving Tv, Internet, Voice and Mobile service. While doing so, I also make sure I provide the best experience for the customer to make them feel comfortable while making a purchasing decision.
Store Manager
1 Year 5 Months
Sprint Store by Maycom | 04.2018 - 09.2019
As store manager, I handle leading the team to meet our daily, monthly and yearly goals. I help reps close sales, if necessary, by providing more help or information that will be beneficial to the situation. I am also responsible for training new employees on marketing as well as selling. I also have the responsibility of making sure deposits are taken to the bank daily.
Sales Representative
2 Months
Sprint Store by Maycom | 02.2018 - 04.2018
Responsible for marketing, gaining customers to sell beneficial plans and phones to customers in need. Also, responsible for daily cash before and after shifts.
Shift Manager
3 Years 2 Months
Pizza Hut | 02.2015 - 04.2018
As shift manager, I am responsible for delegating weekly tasks to employees, managing store inventory, balancing daily cash, calculating profit, preventing loss, insuring food safety and quality service delivery. I also handle resolving customer complaints.
Production Team Member
8 Months
Pizza Hut | 05.2014 - 01.2015
Working as a part of a team, I was responsible for creating quality products in a timely manner to ensure a high level of customer satisfaction. In addition, I was responsible for maintaining a safe, clean and hygienic environment for production.
Education
B.S. - Business Administration, Organizational Management
Allen University | Columbia, SC | 05.2017
Relevant Courses: Human Resource Management, Principles of Management, Accounting I & II, Microcomputer Applications, Business Statistics I & II, Business Finance
Associate's degree - computer technology
Denmark Technical College | Denmark, SC | 05.2013
Skills
Customer service
Customer relations
Customer relationship building
Interpersonal communication skills
Sales closing
Product and service sales
Timeline
Sales Representative
Spectrum, Charter
08.2019 - CurrentRead More
Store Manager
Sprint Store by Maycom
04.2018 - 09.2019Read More
Sales Representative
Sprint Store by Maycom
02.2018 - 04.2018Read More
Shift Manager
Pizza Hut
02.2015 - 04.2018Read More
Production Team Member
Pizza Hut
05.2014 - 01.2015Read More
Denmark Technical College
Associate's degree from computer technology
Read More
Allen University
B.S. from Business Administration, Organizational Management