Corey Culligan

Provided excellent customer service and ensured that guests were satisfied during Mohegan Sun Marketing events.

• Cultivated warm relationships with regular customers.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Built long-lasting relationships with customers
• Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
• Complied with health and safety regulations, maintaining top cleanliness and organization.
• Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
• Delivered quality services while maintaining friendly and welcoming environment

• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
• Employee and customer relation in 3 fast paced areas, wolf's den, Sports bar and race book.
• Responsible for making sure liquor laws were upheld by patrons and bartenders.

• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
• Prepared classic, modern and unique cocktails for each customer.
• Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
• Kept bar presentable and well-stocked to meet all customer needs.

• Planned operations to effectively cover all needs while controlling costs and maximizing service.
• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.

• Greeted new customers, discussed specials and took drink orders.
• Cultivated warm relationships with regular customers.
• Kept server areas clean and stocked to increase efficiency while working tables.