Corey Glover
Los Angeles,USA
Summary
Energetic Guest Experience Manager offering outstanding skills in client engagement, food safety, Grill cook and inventory restocking. A well-trained individual with the ability to set and accomplish goals. Pursuing a professional role with opportunity for growth
Overview
12
12
years of professional experience
Work History
Cook
Compass Group
Los Angeles, CA
10.2022 - Current
- Full time 40 hours a week
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Prepared and served various food items in fast-paced environment.
Guest Experience Manager
Cava Grill
Los Angeles, CA, US
03.2018 - 04.2023
- Full Time 40 hours a week
- Provide excellent customer service
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guideline
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standard
- Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler
- Optimized inventory management processes resulting in decreased waste levels while maintaining adequate stock levels to meet guests'' needs.
Crew Member
Shophouse Southeast Asian Kitchen
Los Angeles, CA, US
10.2016 - 03.2018
- Part time to Full time 20-40 hours a week
- Provide excellent customer service
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
- Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler
Shift Lead
Ben and Jerry's
Los Angeles, CA, US
03.2015 - 11.2016
- Ensured a safe working environment by following all safety procedures, policies and regulations
- Provided excellent customer service
- Determined customer needs by asking relevant questions and listening actively to the responses
- Cleaned and organized the store, including the checkout desk and displays
Rides Operator
Pacific Park
Santa Monica, CA, US
07.2012 - 11.2012
- Assisted customers on and off rides
- Operated and controlled rides throughout the Park
- Informed supervisors when rides needed service
Education
Certificate in Culinary Arts - Culinary Arts
Auguste Escoffier School of Culinary Arts
Boulder04.2021
High school diploma -
Mira Costa High School
Manhattan Beach, CA01.2012
Skills
- CUSTOMER SERVICE
- RECEPTIONIST
- RETAIL SALES
- LOCKOUT/TAGOUT
- SAFETY PROCEDURES
- Team Work
- Reliability
- Problem-solving
- Flexibility
- Produce Experience
- Food Production
- Food Preparation
- Food Handling
- Service industry background
- Excellent customer service
- Supervision
- Team player
- Food safety procedures
- Strong work ethic
- Flexible schedule capability
- Thrives in fast-paced environment
- Team leadership
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Cook
Compass Group
10.2022 - Current
Guest Experience Manager
Cava Grill
03.2018 - 04.2023
Crew Member
Shophouse Southeast Asian Kitchen
10.2016 - 03.2018
Shift Lead
Ben and Jerry's
03.2015 - 11.2016
Rides Operator
Pacific Park
07.2012 - 11.2012
Certificate in Culinary Arts - Culinary Arts
Auguste Escoffier School of Culinary Arts
High school diploma -
Mira Costa High School