Corey Golightly
Mesquite,TX.
Summary
Knowledgeable and diverse professional with a strong willingness to make a positive impact in the workplace and community. Professional banker with experience serving bank customers through various offerings. Helpful when processing transactions, opening accounts and cross-selling bank services. Team player quick to assist tellers, managers and other staff with various needs to deliver outstanding service.
Overview
18
18
years of professional experience
Work History
Real Estate Agent
Century 21
Rockwall, Texas
09.2023 - 05.2024
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Communicated with clients to understand property needs and preferences.
Branch Banker
BBVA/PNC
02.2020 - 10.2022
- Delivered exceptional service through effective communication skills, empathy towards clients'' needs, problem-solving abilities, and attention to detail in daily tasks.
- Optimized branch performance by analyzing key metrics and implementing targeted action plans.
- Successfully resolved escalated customer complaints resulting in improved reputation management and retention rates.
Branch Manager
Woodforest National Bank
01.2006 - 04.2019
- Provide exceptional customer service daily and manage branch operations including deposit accounts, lending production, handling contracts, product sales while maintaining a high level of professionalism
- Consistently ensure company procedures/policies are being followed and improve profitability through forecasting
- Oversee and motivate a staff of 10+ employees leading by example while focusing on success/areas in need of improvement.
Education
High School Diploma -
Poteet High School
Mesquite, TXSkills
- Financial product knowledge
- Cash handling proficiency
- Branch operations
- Customer Relationship Management
- Banking document preparation
- Customer Service
Professional Associations
- Garland Salvation Army, Finance and Fundraising (Chairman)
- Ikandy Foundation, Non-Profit Organization (Board Member)
Key Qualifications
- Adept at being flexible, completing tasks in a timely manner, working well under pressure, and providing team support to achieve company/department goals.
- Hands-on experience training & developing employees, managing cash flow, creating effective business strategies, coordinating events, properly handling confidential documents, forecasting, and working with diverse groups of people.
- Recognized as a strong and proven leader willing to go the extra mile to establish and maintain positive relationships.
- Exceptional leadership, analytical, creative, attention to detail, decision-making, time management, organizational, customer service, and conflict resolution skills.
- Proficient in Microsoft Office Suite: Outlook, Word, Excel, and PowerPoint; able to quickly learn new technologies.
Timeline
Real Estate Agent
Century 21
09.2023 - 05.2024
Branch Banker
BBVA/PNC
02.2020 - 10.2022
Branch Manager
Woodforest National Bank
01.2006 - 04.2019
High School Diploma -
Poteet High School
Similar Profiles
Nathaniel ButlerNathaniel Butler
Real Estate Agent at Century 21 LegacyReal Estate Agent at Century 21 Legacy
Corenee SealeCorenee Seale
Real Estate Agent at Century 21 Future Homes RealtyReal Estate Agent at Century 21 Future Homes Realty
Kimberly EllisKimberly Ellis
Real Estate Broker-Salesperson at Independent/ Century 21 Americana (Brokerage)Real Estate Broker-Salesperson at Independent/ Century 21 Americana (Brokerage)
Josiah ApodacaJosiah Apodaca
Real Estate Assistant at Century 21Real Estate Assistant at Century 21
Laura LambertLaura Lambert
Community Manager at SunRidge Management GroupCommunity Manager at SunRidge Management Group