Corey Graves
Summary
A Veteran with a track record of driving sustainable financial gains, enhancing marketing solutions, and implementing innovative branding strategies. Marketing professional in a Fortune 35 company, delivering profitable solutions to drive sales, attract and retain customers, and build a strong corporate brand. Demonstrated stellar organizational and planning skills through successful event planning and campaign management. Proficient in managing cross-functional marketing teams and effectively communicating with leaders, vendors, and event support personnel.
Overview
15
15
years of professional experience
1
1
Certification
Work History
National Sales Account Executive
Xfinity Comcast
Houston, TX
04.2023 - Current
- Led division as top representative in 2023, driving exceptional sales performance and team success.
- Spearheaded national retail partnership with Walmart, fostering strategic growth and expansion.
- Collaborated with cross-functional teams, including CAR and COP, to execute on-site activation events and enhance customer engagement.
- Partnered with multiple channels (in-store, online, and event staff) to provide customers with seamless same-day sign-up opportunities.
- Demonstrated exceptional customer service skills, processing and connecting over 5,000 IE and IE Plus customers.
Solution Specialist
Effectv
Houston, TX
01.2021 - 04.2023
- Analyzed customer needs, presenting value-added solutions to enhance product/service understanding
- Built customer trust through empathetic listening, addressing concerns, and providing actionable feedback
- Created personalized sales approaches, strengthening agent-client relationships
- Utilized industry knowledge to achieve and surpass monthly quotas and company objectives
Assistant Store Manager
Xfinity Comcast
Houston, TX
01.2018 - 01.2021
- Developed and executed innovative in-store campaigns for product launches, driving Net Promoter Score (NPS) increases of 10%+ per fiscal month.
- Spearheaded in-store events with channel partners (Food Network, Hallmark, etc.), boosting customer brand engagement and loyalty.
- Led sweepstakes and 'enter-to-win' initiatives with the regional marketing team, achieving customer interaction rates exceeding 0.02%.
- Collaborated with internal channels on off-site events, expanding product penetration in MDU spaces by 11%.
- Established and led Retail Events Team, aligning marketing initiatives with divisional goals.
- Strategically assigned promotions to store locations using demographic analysis and business needs assessment.
Manager of Operations
World Of Beer
Katy, TX
01.2014 - 01.2018
- Fostered strategic partnerships, expanding network through targeted events and promotions
- Negotiated exclusive agreements with new vendors, partners, and products, driving revenue growth
- Conceptualized and executed innovative sales-driven initiatives, acquiring new clientele and boosting revenue
- Designed and implemented event promotions to enhance customer brand engagement and loyalty
Training Manager
Verizon
Orlando, FL
01.2010 - 01.2013
- Consistently ranked among the top 10% of sales teams, achieving exceptional revenue growth.
- Fostered strategic relationships, securing high-value accounts with up to 800 lines.
- Cultivated and managed relationships with high-volume customers, driving account expansion and loyalty.
Education
Bachelors of Science - Business Management
University of Florida
01.2012
Skills
- Experienced with Microsoft Office Tools
- Database System Optimization
- Proficient in Software Adaptation
- Client Relationship Development
- Territory Management
- Solution Selling
Certification
- Naval Achievement Medal
- Silver NPS Award
- Logistics Certified
- Apple and Samsung certified
Timeline
National Sales Account Executive
Xfinity Comcast
04.2023 - Current
Solution Specialist
Effectv
01.2021 - 04.2023
Assistant Store Manager
Xfinity Comcast
01.2018 - 01.2021
Manager of Operations
World Of Beer
01.2014 - 01.2018
Training Manager
Verizon
01.2010 - 01.2013
Bachelors of Science - Business Management
University of Florida
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