Taylor Carpenter
Chesapeake,Virginia
Summary
Great work ethic is the key to a strong and successful career. Organized and and dependable. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
National Sales Account Executive
ANGI, INC
Remote
10.2022 - 02.2026
- Developed strategic sales plans to enhance market penetration and revenue growth.
- Cultivated strong relationships with key national accounts to drive customer loyalty and retention.
- Analyzed market trends and competitor activities to inform sales strategies and improve offerings.
- Collaborated with cross-functional teams to align product development with customer needs.
- Led negotiations with high-value clients, achieving favorable terms and conditions for the company.
- Utilized CRM systems to track sales performance, manage accounts, and forecast future sales trends.
- Implemented targeted marketing campaigns that resulted in increased brand awareness and client engagement.
- Worked closely with marketing teams to develop targeted campaigns that generated increased interest from potential clients in various industries.
- Developed customized sales presentations for prospective clients, resulting in successful contract negotiations and long-term partnerships.
- Identified new business opportunities by conducting market research and analyzing industry trends, expanding the company''s reach in target markets.
- Cultivated a robust professional network through attending industry events, connecting with potential partners, and fostering ongoing relationships that led to referral business opportunities.
- Maximized sales revenue potential through diligent pipeline management and accurate forecasting of future opportunities.
- Managed a diverse portfolio of national accounts, continuously monitoring performance and addressing any concerns or opportunities for growth.
- Exceeded quarterly sales targets consistently by proactively seeking out new business opportunities within assigned territories.
Office Administrative Coordinator
TypeA Content Marketing
Virginia Beach, VA
04.2020 - 11.2022
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Responded to inquiries from callers seeking information.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Oversaw budget tracking for projects, ensuring alignment with financial resources and company goals.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
- Received and routed business correspondence to correct departments and staff members.
- Authored clear and professional business documents.
- Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
- Coordinated schedules and logistics for multiple projects, ensuring timely execution of deliverables.
- Streamlined communication channels among departments, enhancing collaboration and information flow.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
Operations Manager
Integrity Roofing LLC
Virginia Beach, VA
04.2019 - 07.2022
- Managed over 80 customer calls per day
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Interacted with customers by phone, email or in-person to provide information.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
Server Shift Leader
Cavalier Hotel/Gold Key PHR
Virginia Beach, VA
01.2017 - 02.2019
- Served over 100 customers per day
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
Data Analyst
ECPI University
Virginia Beach, VA
03.2015 - 08.2018
- Carried out day-day duties accurately and efficiently with customers over the phone as well as in person
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Explained services and products to customers in friendly and engaging way.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.
- Researched and resolved issues regarding integrity of data flow into databases.
- Documented project constraints business impacts and risks, noting potential impact to organization.
- Worked with business intelligence software and various reports to glean insights into trends and prospects.
- Developed required policies and procedures that reflected actual goals, tasks and workflows, while meeting all regulatory compliance requirements for numerous team members
Shift Manager
Cookout Restaurant
Virginia Beach, VA
12.2016 - 03.2018
- Managed schedules, accepted time off requests and found coverage for short shifts
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Trained and mentored new employees to maximize team performance.
- Exercised composure under pressure and in escalated customer service scenarios.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Trained and mentored new employees to maximize team performance
Operations Assistant
Founder’s Inn & Spa
Virginia Beach, VA
12.2014 - 11.2016
- Processed customer's business/personal information
- Utilized Microsoft regularly to complete job tasks, developing advanced proficiency
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Worked independently with minimal supervision.
- Contributed to team objectives in fast-paced environment.
- Prioritized tasks and projects to meet tight deadlines.
- Served as corporate liaison for finance, IT and marketing departments
- Remained solutions-oriented in face of complex problems to assist management and overall business direction
- Assisted operations manager with planning of routine operations and special projects for multiple new team members
Education
Associate of Science - Business Administration And Management
Old Dominion University
Norfolk, VA06.2018
High School Diploma -
Indian River High School
Chesapeake, VA06.2016
Skills
- Marketing
- Scheduling and Coordinating
- SAS & SaaS Certified
- Technical Proficiency
- Business Management and Development
- Operational Oversight
- Microsoft Office
- Business Processes and Procedures
- Office Management
- Verbal and Written Communication
- Administrative Recordkeeping
- Correspondence and Reports
- Managing Operations and Efficiency
- Negotiation expertise
- Strategic planning
Timeline
National Sales Account Executive
ANGI, INC
10.2022 - 02.2026
Office Administrative Coordinator
TypeA Content Marketing
04.2020 - 11.2022
Operations Manager
Integrity Roofing LLC
04.2019 - 07.2022
Server Shift Leader
Cavalier Hotel/Gold Key PHR
01.2017 - 02.2019
Shift Manager
Cookout Restaurant
12.2016 - 03.2018
Data Analyst
ECPI University
03.2015 - 08.2018
Operations Assistant
Founder’s Inn & Spa
12.2014 - 11.2016
Associate of Science - Business Administration And Management
Old Dominion University
High School Diploma -
Indian River High School