Corey Grayson
Superintendent (M27413 )
Bay Shore,NY
Summary
Motivated Superintendent with strong communication skills, I believe in an open door policy, mentoring others , capable of making decision, forward thinking in planning for future needs and growth.
Overview
24
24
years of professional experience
4
4
years of post-secondary education
Work History
Superintendent
New York City Transit
Brooklyn , NY
11.2019 - Current
- Manage the combining of 6 divisions of bus trek to one location while overseeing service management.
- Assist in managing the new bus radio system, trouble shooting issues , working with outside agencies to help develop a reliable radio system.
- Manage console dispatchers at the control desk and notify management in a timely manner of major events.
- Manhattan Road Ops. (Manhattan NY NY)
- Responsible for road dispatchers performance.
- Responsible for over night essential bus service during covid 19 subway shutdown + overnight manager for 5 boroughs.
- Responsible for downloading pictures from accident/incident scenes
- Responsible for responding to accident scenes, delegating the process of accident documentation.
- Responsible for customer complaints.
- Responsible for assigned routes ontime performance + wait assessment
- Responsible for delegating snow fighters to troubled hot spots, assisting stuck buses to ensure reliable service during inclement weather.
- Responsible for detouring buses due to protest activity.
Surface Line Dispatcher
New York City Transit Authority
Manhattan, NY
06.2015 - 11.2019
- Responded to accidents/incidents. Completed appropriate forms in a timely manner
- Monitor bus operators as well as bus routes for safe reliable service.
- Assist in road emergencies, service disruptions and passenger movement.
Bus Operator
New York City Transit Authority
Bronx, NY
05.1998 - 06.2015
- Operate a bus in customer service, transporting said customers in safe manner, perfecting customer relation skills.
- Shifting buses and parking buses that included collection of stored revenue.
Education
High School Diploma -
Hempstead High School
Hempstead, NY 06.1985 - 06.1989
Skills
Relationship building
Strategic planning
Staff Management
Continuous Improvement
Performance improvements
Relationship building and management
Timeline
Superintendent
New York City Transit
11.2019 - Current
Surface Line Dispatcher
New York City Transit Authority
06.2015 - 11.2019
Bus Operator
New York City Transit Authority
05.1998 - 06.2015
High School Diploma -
Hempstead High School
06.1985 - 06.1989