Summary
Overview
Work History
Education
Skills
Timeline
Generic

Corey Grayson

Superintendent (M27413 )
Bay Shore,NY

Summary

Motivated Superintendent with strong communication skills, I believe in an open door policy, mentoring others , capable of making decision, forward thinking in planning for future needs and growth.

Overview

24
24
years of professional experience
4
4
years of post-secondary education

Work History

Superintendent

New York City Transit
Brooklyn , NY
11.2019 - Current
  • Manage the combining of 6 divisions of bus trek to one location while overseeing service management.
  • Assist in managing the new bus radio system, trouble shooting issues , working with outside agencies to help develop a reliable radio system.
  • Manage console dispatchers at the control desk and notify management in a timely manner of major events.
  • Manhattan Road Ops. (Manhattan NY NY)
  • Responsible for road dispatchers performance.
  • Responsible for over night essential bus service during covid 19 subway shutdown + overnight manager for 5 boroughs.
  • Responsible for downloading pictures from accident/incident scenes
  • Responsible for responding to accident scenes, delegating the process of accident documentation.
  • Responsible for customer complaints.
  • Responsible for assigned routes ontime performance + wait assessment
  • Responsible for delegating snow fighters to troubled hot spots, assisting stuck buses to ensure reliable service during inclement weather.
  • Responsible for detouring buses due to protest activity.


Surface Line Dispatcher

New York City Transit Authority
Manhattan, NY
06.2015 - 11.2019
  • Responded to accidents/incidents. Completed appropriate forms in a timely manner
  • Monitor bus operators as well as bus routes for safe reliable service.
  • Assist in road emergencies, service disruptions and passenger movement.

Bus Operator

New York City Transit Authority
Bronx, NY
05.1998 - 06.2015
  • Operate a bus in customer service, transporting said customers in safe manner, perfecting customer relation skills.
  • Shifting buses and parking buses that included collection of stored revenue.

Education

High School Diploma -

Hempstead High School
Hempstead, NY
06.1985 - 06.1989

Skills

Relationship building

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Timeline

Superintendent

New York City Transit
11.2019 - Current

Surface Line Dispatcher

New York City Transit Authority
06.2015 - 11.2019

Bus Operator

New York City Transit Authority
05.1998 - 06.2015

High School Diploma -

Hempstead High School
06.1985 - 06.1989
Corey GraysonSuperintendent (M27413 )