Corey Harbert
Davenport,FL
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Hardworking employee enthusiastic about learning all fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Server Shift Leader
Loews Royal Pacific Resort Hotel By Universal
2019.04 - 2023.06
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Driver, Warehouse Orders
Elite Events & Rentals
2017.11 - 2019.03
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Education
High School Diploma -
East Ridge High School
Clermont, FL05.2012
Skills
- Operational Efficiency
- Hospitality Administration
- Natural Leadership
- Developing Rapport with Guests
- Preventive Maintenance
- Customer Service Management
- Servsafe Certified
Timeline
Server Shift Leader
Loews Royal Pacific Resort Hotel By Universal
2019.04 - 2023.06
Driver, Warehouse Orders
Elite Events & Rentals
2017.11 - 2019.03
High School Diploma -
East Ridge High School
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