Customer-oriented with several years of hands-on experience helping customers. Versed in pricing and packaging items for retail sales. Genuine and welcoming individual motivated to maintain customer satisfaction and contribute to business success.
Overview
30
30
years of professional experience
Work History
Self Employed
Pure Anywear
Grass Valley, California
12.1997 - Current
Organized displays to attract customers and promote sales.
Ticketed, arranged and displayed merchandise to promote sales.
Completed transactions in an efficient manner while providing excellent customer service.
Helped customers by answering questions and locating merchandise.
Addressed customer questions and concerns regarding products and services.
Assisted customers with finding the right product for their needs.
Utilized point-of-sale systems efficiently, ensuring accurate pricing and inventory management.
Greeted and assisted customers with product selection, offering personalized shopping advice.
Processed and organized shipments, restocking merchandise on the sales floor promptly.
Created price tags and merchandise signs for new items.
Analyzed sales data to identify trends and adjust sales strategies accordingly.
Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
Delivery Driver
Forever Flowering Greenhouses And Light Deprivation
Grass Valley, California
02.2015 - 12.2019
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Managed inventory levels during deliveries by verifying load counts against shipping manifests.
Utilized GPS and maps for efficient route planning.
Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
Kept accurate logs of all deliveries and trips.
Presented order bills and collected payments for deliveries.
Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Verified accuracy of items loaded onto truck against shipping documents.
Loaded trucks and safely secured merchandise to prevent damage during transportation.
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Loaded and unloaded vehicles at distribution center and delivery address.
Silviculturist
United States Forest Service
Truckee, California
05.1995 - 11.2000
Completed day-to-day duties accurately and efficiently.
Operated equipment and machinery according to safety guidelines.
Worked effectively in team environments to make the workplace more productive.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Operated a variety of machinery and tools safely and efficiently.
Updated and maintained databases with current information.
Education
Bachelor of Science - Horticulture
California State Polytechnic University, Pomona
Pomona, CA
06-1995
Skills
Cash handling proficiency
Efficient time management
Order taking accuracy
Cross-training experience
Timeline
Delivery Driver
Forever Flowering Greenhouses And Light Deprivation
Part-time Lecturer at Pure and Applied Mathematics Department, School of Pure and Applied Science, TUK, MksU, SEKU, JKUAT(Karen Campus), MMU, MKUPart-time Lecturer at Pure and Applied Mathematics Department, School of Pure and Applied Science, TUK, MksU, SEKU, JKUAT(Karen Campus), MMU, MKU