Summary
Overview
Work History
Education
Skills
Timeline
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Corey Kienholz

Traverse City,MI

Summary


Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.

Overview

27
27
years of professional experience

Work History

Supervisor

The Home Depot
04.2001 - 01.2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Demonstrated commitment to the organization's core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
  • Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Expeditor

The Home Depot
04.1999 - 04.2001
  • Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
  • Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Improved delivery times by closely monitoring and prioritizing urgent orders.
  • Coordinated with vendors to ensure timely delivery of materials, leading to smoother production schedule.
  • Optimized resource allocation, ensuring that critical projects received priority attention.

Sales Associate

The Home Depot
01.1998 - 04.1999
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

Bachelor of Arts - Political Science

DePauw University
Greeencastle, IN
05-1992

Skills

  • Goal oriented
  • Staff management
  • Training and mentoring
  • Customer service
  • Employee motivation
  • Complex Problem-solving
  • Staff discipline
  • Team building

Timeline

Supervisor

The Home Depot
04.2001 - 01.2025

Expeditor

The Home Depot
04.1999 - 04.2001

Sales Associate

The Home Depot
01.1998 - 04.1999

Bachelor of Arts - Political Science

DePauw University

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Corey Kienholz