Detail-oriented Unarmed Security Guard with strong situational awareness and crowd control skills. Proven ability to respond effectively to incidents and ensure the safety of personnel and property.
Overview
5
5
years of professional experience
Work History
Unarmed Security Guard
Andy Frain Security
Atlanta, GA
02.2021 - Current
Monitored premises to ensure safety and security of personnel and property.
Conducted regular patrols to identify and mitigate potential security risks.
Responded promptly to incidents, ensuring adherence to emergency protocols and procedures.
Assisted in training new security staff on policies and operational procedures.
Maintained accurate records of daily activities, incidents, and safety inspections.
Assisted visitors and customers to provide directions, answer questions and meet requests.
Completed full building and grounds patrols to spot and investigate concerns.
Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
Developed strong relationships with fellow team members as well as other departments within the organization resulting in better coordination during emergencies.
Responded quickly to incidents and assessed active situations for security concerns.