Summary
Overview
Work History
Education
Skills
Timeline
Generic

Corey Lozano

Memphis,TN

Summary

Resourceful professional in law enforcement, known for high productivity and efficient task completion. Skilled in investigative techniques, evidence analysis, and critical thinking. Excel at communication, problem-solving, and adaptability, leveraging these soft skills to succeed in complex investigations and collaborate effectively with teams.

Overview

8
8
years of professional experience

Work History

Care Team Representative

Sedgwick
10.2024 - Current
  • Resolved customer inquiries across multiple insurance lines with a one-call resolution approach.
  • Documented critical claim information accurately and thoroughly in proprietary systems.
  • Recognized by training department for outstanding service—selected as a role model for onboarding new hires.

Field Training Officer

Brown Deer Police Department
Brown Deer, WI
01.2020 - 08.2024
  • Trained and evaluated new officers in investigative procedures, policy adherence, and real-time decision-making.
  • Analyzed field performance and incident response to continuously improve training protocols.

Acting Shift Leader

Brown Deer Police Department
Brown Deer, WI
01.2019 - 08.2024
  • Supervised shifts, coordinated emergency response, and managed resource allocation under pressure.
  • Led interagency communication and reporting during complex incidents.

Police Officer

Brown Deer Police Department
Brown Deer, WI
01.2017 - 08.2024
  • Investigated auto accidents, theft, fraud, and violent crimes; gathered evidence and prepared court-admissible reports.
  • Utilized investigative software (TLOxp, FLOCK) to track suspect activity and recover stolen property.
  • Earned commendations for diligence, professionalism, and effective communication with the public.

Education

Bachelor of Arts - Criminal Justice

University of Wisconsin – Milwaukee
Milwaukee, WI

Skills

  • Claims Investigation & Documentation
  • Customer Service & Conflict Resolution
  • Fraud & Subrogation Awareness
  • Legal & Regulatory Compliance
  • Crisis Management & Risk Mitigation
  • Report Writing & Data Analysis
  • Typing Speed: 90 WPM
  • Report writing
  • Fraud detection
  • Multitasking capacity

Timeline

Care Team Representative

Sedgwick
10.2024 - Current

Field Training Officer

Brown Deer Police Department
01.2020 - 08.2024

Acting Shift Leader

Brown Deer Police Department
01.2019 - 08.2024

Police Officer

Brown Deer Police Department
01.2017 - 08.2024

Bachelor of Arts - Criminal Justice

University of Wisconsin – Milwaukee